HelpMate ‑ FAQ & Help Center

Name: HelpMate ‑ FAQ & Help Center
Brand: GroPulse
Rating: 5.0 (1 reviews)

Pricing: Free
Rating: 5.0 (1)
Developer: GroPulse

Improves user convenience by adding a help button to the store. It reduces support and tickets.

The "HelpMate - FAQ & Help Center" app is designed to enhance user convenience. It allows you to place a floating button on the storefront, enabling customers to access frequently asked questions with a single click. By utilizing this simple app, you can efficiently help your clients by placing the common frequently asked questions and their answers. Therefore, this app reduces support calls, tickets, and the time you and your customers invest in resolving queries.

Provides a floating button on the storefront for easy access to FAQs
Delivers solutions to customer inquiries, reducing support demands effectively
Saves time for both merchants and customers

Languages

English, German, Spanish, French, Japanese, Portuguese (Brazil), Portuguese (Portugal), Chinese (Simplified), Chinese (Traditional), Italian, Hindi, Dutch, Vietnamese, Greek, and Finnish

Works with

Shopify Admin

Pricing

Free

Organize FAQs by Category
Floating FAQ Button on Storefront

All charges are billed in USD. See all pricing options

Reviews (1)

Overall rating

Counts per rating level

100% of ratings are 5 stars
1
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

May 22, 2024

Finally! A simple and elegant FAQ app that will allow embedded links to open in the same window instead of spawning a new tab. It took three other app installs, unhelpful help desks, and uninstalls to get here -- despite this function being such a simple thing to include. Thank you!

Culimer Equipment LLC

United States

26 minutes using the app

GroPulse replied January 19, 2026

Thank you for your feedback!
We’re glad HelpMate – FAQ & Help Center delivered exactly what you were looking for. Sometimes small details, like opening links in the same window, make a big difference.

Thanks for choosing HelpMate, and feel free to reach out if you ever need help or have suggestions!