HelpOMatic : AI help responder

HelpOMatic : AI help responder

Pricing
Free plan available
Rating
0.0 (0 Reviews)

Automate your email support with AI that learns from your store data and answers in your style.

Designed for Shopify, HelpOMatic AI does everything you need to automate your customer support with AI that understands your business and is quick to set up. Complete control while automating the heavy lifting of customer support. Get started in minutes - we created HelpOMatic to be a quick, simple and intuitive way to integrate AI with your store. HelpOMatic automatically syncs with your products, creates a stylised FAQ page and support email address to answer questions on your behalf.

Designed for Shopify, HelpOMatic AI does everything you need to automate your customer support with AI that understands your business and is quick to set up. Complete control while automating the heavy lifting of customer support. Get started in minutes - we created HelpOMatic to be a quick, simple and intuitive way to integrate AI with your store. HelpOMatic automatically syncs with your products, creates a stylised FAQ page and support email address to answer questions on your behalf. more
  • Intelligent FAQ Page. Real-time question answering, matching your store design
  • Support Email Automation. with personalised AI answers to multi-thread emails
  • Custom AI Training. Product sync, docs, manuals and FAQs. Ongoing learning.
  • Customer insights. Semantic tagging, filter by happiness level and products
  • Custom tone. Select writing style, colours, fonts and CSS to match your store.

Languages

English

Pricing

Free

Free

Features

  • 15 credits / month*
  • Unlimited custom knowledge (fair usage)
  • Ideal for unlimited-time testing
  • Auto-generated FAQ page for your store
  • Auto-reply to customer emails
  • Sentiment analysis on questions
  • Fast automated set-up
  • * 1 question/answer is approx. 3 credits

Small Business

$9 / month

or $99/year and save 8%

Features

  • 500 credits / month*
  • Unlimited custom knowledge (fair usage)
  • Ideal for small to medium live stores
  • Included setup assistance
  • + Everything in free plan
  • * 1 question/answer is approx. 3 credits

Pro

$27 / month

or $299/year and save 8%

Features

  • 2000 credits / month*
  • Unlimited custom knowledge (fair usage)
  • Ideal for serious stores
  • 1-1 setup help to get you up and running
  • + Everything in business plan
  • * 1 question/answer is approx. 3 credits

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

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Support

App support provided by Combustion Partners Ltd..

Developer

Combustion Partners Ltd.

42 High Street Pinner, Pinner, ENG, HA5 5PW, GB

Launched

June 10, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Device and activity data

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, Online Store

  • View customers

    Customer data

  • View products

    Products, collections

  • View orders

    All order history for the last 60 days

  • Edit Online Store

    Online Store pages, Online Store script tags

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