Herodesk
- Pricing
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Free plan available. Free trial available.
- Rating
- 5.0 (5)
- Developer
- Herodesk ApS
Featured images gallery
Herodesk is the simple helpdesk and live-chat tool for your everyday customer support heroes
Many small and mid-sized e-commercers struggle with their customer service. At Herodesk, we’ve created a simple and affordable customer support tool that lets you organize your customer support in one place. With our tool, you’ll regain control of your customer support and never miss another customer question, leading to happy and loyal customers. Herodesk integrates with Shopify to have customer- and order details available inside Herodesk to make customer support easier than ever.
- Conversation-based customer support & live-chat helpdesk system
- Shopify integration. See the customers order informations, tracking/shipping etc
- Live-chat, Facebook Messenger & Instagram integration
Languages
English
Works with
- Facebook Messenger
- Live chat
Categories
Real-time messaging
Automated responses
Pricing
External charges may be billed by Herodesk ApS separately from your Shopify invoice. Learn more
Herodesk Free
Free
- All features available, limited to:
- 1 user
- 1 inbox
- 1 widget
- 2 channels (fx Chat + FB Messenger)
Herodesk Basic
$22.95 / month
or $220/year and save 20%
- Everything in Free, and ...
- Unlimited inboxes, channels, widgets etc
- Smart views
- Send email from your domain
- Smart phone app and push notifications
14-day free trial
Herodesk Plus
$44.95 / month
or $431.50/year and save 20%
- Everything in Basic, and ...
- AI assistant, translate, tagging & rules
- Phone integrations
- Unlimited usage of all other features
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (5)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Rigtig god til at håndtere alle henvendelser i kundeservice.
Kan klart anbefale!
Vi har brugt Herodesk i nogle måneder og er super glade for det. Det gør vores hver dag meget nemmere og mere overskuelig. Og vi sikrer at vi ikke taber nogle kunder imellem 2 stole. Systemet er gennemtænkt og byder på mange forskellige funktioner såsom lynsvar, smartmapper, sidesamtaler og lign.
Supporten er fantastisk - svarer med det samme og justerer hvis det er nødvendigt. Og udvikler hele tiden på nye funktioner, der gør vores hverdag endnu nemmere.
10 stjerner til Herodesk hvis jeg kunne give det.
Mange hilsner
Kristina
Ejer
Astma Allergi Shoppen
Fantastisk værktøj til at gøre dagen nemmere og service i topklasse
Support
App support provided by Herodesk ApS.
Or visit their support portalData access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, gift cards
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Edit customers
Customer data
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Edit products
Product feeds, products, or collections
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Edit orders
All order details
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View and Sync Discounts
Discount codes and promotions
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View gift cards
Gift cards
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View other data
Price rules
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