Reviews (306)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive dropshipping tools, including easy product importation from platforms like Amazon, Temu, and AliExpress, and features like automated syncing and an AI Description Tool for enhancing product listings. They appreciate the user-friendly interface, seamless Shopify integration, and responsive customer support, particularly highlighting team members Fiona and Milky. The app is also noted for its competitive pricing and reliable shipping options, making it a cost-effective choice for dropshipping businesses.

August 24, 2024

Unacceptable Practice and Request for Review in Exchange for Refund

My experience with Cartfind has been extremely disappointing and frustrating. I initially chose to use their services with the hope of receiving good support for my online store. However, I encountered several issues that made the experience quite unsatisfactory:

Poor Support: The support provided did not meet my expectations. I found that the service did not deliver on the quality promised.

Lack of Guidance: Despite my attempts to get help, the advice provided was insufficient, causing me to waste time and money.

Unethical Practice: What I find most unacceptable is the condition imposed for the refund. I was asked to leave a 5-star review in exchange for a refund of the $9.95 I had paid. This practice is not only unethical but also against the policies of many services and platforms.

Unsatisfactory Response: Despite formally expressing my dissatisfaction and requesting a refund, I received a response linking the refund to leaving a positive review, which I consider to be inappropriate coercion.

I have the email that proves this request and am considering taking additional measures to resolve this situation. The purpose of this review is to warn other potential users about this practice. I firmly believe in honesty and transparency, which is why I want to share my real experience to help others make informed decisions.

I recommend future users to be cautious and consider all available options before committing to Cartfind.

Christian's Store
Uruguay
16 days using the app
Cartifind replied August 25, 2024

We have reviewed your case, and you have imported 352 products to your store. Thus your refund request has been rejected based on our refund policy. Please note that our policy does not require a positive review for a refund.

August 24, 2024

Great value, and good price. It helps me to manage the product catalog across many different platforms. Highly recommend for anyone who is looking to scale their businesses.

NsCartTown
France
3 days using the app
September 9, 2024

Very functional app and easy to use. I think the app is very user-friendly and supports a lot of ways to import products.

Gum Drop
United States
11 days using the app
July 30, 2024

This app definitely makes my dropshipping business easy than ever. Whenever I need help, and contact them, they helped me out right away. I had an issue with payment gateway, and they helped to provide the appropriate document for me to go through.

My Store
Bahrain
17 days using the app
September 29, 2024

Its working good when you are using it. But the shipping is expensive and now i'm trying uninstall the app and just give me a erro.

Verde Esmeralda Shop
Portugal
3 months using the app
October 31, 2024

The recent update is great! It’s a great tool for those who want to do dropshipping business or just want to test out a bunch of products.

Elegance Couture
United States
1 day using the app
August 8, 2024

Make up has been very hard to fulfill by all other supplier app, and Cartifind is the only app that ships make-ups for us without any problem, and their shipment partner is great.

Digital Doome
Australia
13 days using the app
October 14, 2024

There Ai tool is a great way to step up and keep ahead in business competition

Tool Twist
United States
10 days using the app
August 7, 2024

Their customer service is top notch. Their responses are fast, and helped with every question I have. They even helped me to changed some store settings which I don't know how. Thanks!

Stylee Sphere
United States
14 days using the app
September 11, 2024

Five stars! poThe app is easy to use for dropshipping business. It has powerful functions like importing products and different sites, auto fulfillment and ChatGPT optimization for products. Besides, customer service is also very responsive.

HijKou
Australia
11 days using the app