Reviews (306)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive dropshipping tools, including easy product importation from platforms like Amazon, Temu, and AliExpress, and features like automated syncing and an AI Description Tool for enhancing product listings. They appreciate the user-friendly interface, seamless Shopify integration, and responsive customer support, particularly highlighting team members Fiona and Milky. The app is also noted for its competitive pricing and reliable shipping options, making it a cost-effective choice for dropshipping businesses.
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Unacceptable Practice and Request for Review in Exchange for Refund
My experience with Cartfind has been extremely disappointing and frustrating. I initially chose to use their services with the hope of receiving good support for my online store. However, I encountered several issues that made the experience quite unsatisfactory:
Poor Support: The support provided did not meet my expectations. I found that the service did not deliver on the quality promised.
Lack of Guidance: Despite my attempts to get help, the advice provided was insufficient, causing me to waste time and money.
Unethical Practice: What I find most unacceptable is the condition imposed for the refund. I was asked to leave a 5-star review in exchange for a refund of the $9.95 I had paid. This practice is not only unethical but also against the policies of many services and platforms.
Unsatisfactory Response: Despite formally expressing my dissatisfaction and requesting a refund, I received a response linking the refund to leaving a positive review, which I consider to be inappropriate coercion.
I have the email that proves this request and am considering taking additional measures to resolve this situation. The purpose of this review is to warn other potential users about this practice. I firmly believe in honesty and transparency, which is why I want to share my real experience to help others make informed decisions.
I recommend future users to be cautious and consider all available options before committing to Cartfind.
We have reviewed your case, and you have imported 352 products to your store. Thus your refund request has been rejected based on our refund policy. Please note that our policy does not require a positive review for a refund.
Great value, and good price. It helps me to manage the product catalog across many different platforms. Highly recommend for anyone who is looking to scale their businesses.
Very functional app and easy to use. I think the app is very user-friendly and supports a lot of ways to import products.
This app definitely makes my dropshipping business easy than ever. Whenever I need help, and contact them, they helped me out right away. I had an issue with payment gateway, and they helped to provide the appropriate document for me to go through.
Its working good when you are using it. But the shipping is expensive and now i'm trying uninstall the app and just give me a erro.
The recent update is great! It’s a great tool for those who want to do dropshipping business or just want to test out a bunch of products.
Make up has been very hard to fulfill by all other supplier app, and Cartifind is the only app that ships make-ups for us without any problem, and their shipment partner is great.
There Ai tool is a great way to step up and keep ahead in business competition
Their customer service is top notch. Their responses are fast, and helped with every question I have. They even helped me to changed some store settings which I don't know how. Thanks!
Five stars! poThe app is easy to use for dropshipping business. It has powerful functions like importing products and different sites, auto fulfillment and ChatGPT optimization for products. Besides, customer service is also very responsive.