Reviews (2)

Overall rating
3
Counts per rating level
  • 50% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 50% of ratings are 1 stars
October 25, 2024

De app werkt zo goed dat de hele betaalwijze (paypal) is verborgen. Ik heb ze netjes gemaild of ze even willen meekijken. Daarna nog een herinnering gestuurd maar geen enkele reactie. Zonde van de €5, kan nu net zo goed de optie paypal helemaal uitschakelen, is goedkoper!

De klant kan nu nergens in onze shop voor paypal kiezen........

Hippe Girls
Netherlands
4 days using the app
BlackSwan SL replied October 28, 2024

Hi ! We're sorry to hear to hear that you had a problem with the app as it's the first time we get this type of feedback.

We also very carefully checked our emails to see if we had missed yours but could not find it.

You mentioned that you had wasted 5€ but our interface shows that you uninstalled our app 3 days after installing it so you were not charged anything thanks to our 7 days free trial.

We'd be more than happy to look up at your problem, don't hesitate to send a message to support@blackswan.paris, we generally answer every email in less 24h.