HideShip:Hide Shipping Methods
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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I’m on a higher plan, but the single customization feature on the paid plan only allows for 5 active customizations, while I need 7. Additionally, the advanced customization based on dates isn’t functioning, and there’s no way to contact support.
Hi, we really apologies if you had a bad experience, but our customer support is always available via chat or by email. However unfortunately the number of active customizations is limited to 5 by Shopify not by us, so there is no way to raise this number. We are also trying to contact you back to have your other issue solved, we think is a misconfiguration inside the app. We really hope you will give HideShip a second chance 😊
Free Plan does not exist. Every time i try to create a customization, I am asked to but a premium plan
Hi, thank you for bringing this to our attention. We apologize for any confusion. The free plan is reserved for development stores until they go live as stated on our Shopify App Listing page (FREE DEV). We regret any misunderstanding. While a free plan for live stores doesn't exist, we would be glad to provide free support. Feel free to reach out for assistance.