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Grow your business through fast, personalized and cost efficient customer service as a service.
Hikari CS is the AI-powered helpdesk built for Shopify. Unify email, live chat, Instagram, and Facebook DMs in one inbox. AI Copilot helps agents respond 3x faster, while AI Agents handle FAQs and order tracking 24/7. Native Shopify integration pulls real-time order data instantly. Supports 100+ languages. Start free — 50 conversations/month included.
- AI-powered helpdesk — Resolve tickets faster with AI Copilot and automation.
- 24/7 multilingual support — Assist customers in 100+ languages, anytime.
- Native Shopify integration — Access orders and customer history in one place.
- AI self-service agent — Let customers resolve issues on their own, 24/7.
- Pay per conversation — No per-seat fees, no hidden costs, free plan included.
Languages
English
Works with
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Up to 50 conversations/month
- No monthly fee
- For new stores and entrepreneurs
- Unified inbox with all channels
- Native Shopify Integration
- AI Mini models
- AI Copilot & self-service
- Product Insight reports
AI Lite Plan
$10 / month
Features
- $ 0,16 per conversation
- $10 minimum base fee, including 62 conv.
- Unlimited conversations
- Remove branding
- Automatic translation (3)
AI Pro Plan
$10 / month
Features
- $ 0,32 per conversation
- $10 minimum base fee, including 31 conv.
- Most advanced AI models (e.g., GPT-5)
- AI Report analysis
- AI Image recognition
- AI Voice
- AI internal assistant
- Automatic translation (20)
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
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Support
App support provided by Hikari CS.
