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Hindsight - Visitor Recording and Heatmapping

Hindsight - Visitor Recording and Heatmapping

Developed by Eastside Co

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Price: From $19.00 / month More info
  • Record and evaluate every visitor’s journey through your site
  • Analyse User Experience on a macro level by heatmapping clicks, movements, hovers, scrolls and attention
  • No liquid installation: get up and running in minutes


You know that your site’s getting visits, but what do these visits really mean for your business? What causes users to make it through the purchase process and what causes them to drop off?



Hindsight allows you to see exactly how your users interact with every element of your site, both individually, through visitor recordings, and on a macro level with heatmapping. Hindsight helps you to refine your structure and design, weed out sticking points, implement the most effective cross-sells, put your most important products in the line of site and, most importantly, maximise your conversions.



Heatmapping



Explore a set of heatmaps of every page in your store to gain a range of useful insights into your users’ journeys




  • Toggle between mapping clicks, mouse movements, scrolls and an aggregate of the three. Understand both what your users get to see and the elements to which they are most drawn


  • Analyse every single click: see click totals/rates, hover totals/rates, hover->click rate; hover time and more


  • Map any date range


  • View key statistics including: average visit time for the page, average active engagement time, average scroll distance and total number of clicks across the recordings


  • Customise the look of your heatmap with opacity and intensity controls

Visitor Recording


Record and play back your users’ visits to see exactly how they interact with your site




  • Set what proportion of journeys are recorded


  • See a recorded visitor’s location, referrer, entry page, visit duration and browsing device


  • Filter recordings by any date range


  • Change playback speed; skip between recordings of each page


  • Store recordings for a month

  • Intuitive Dashboard




    • View at a glance analytics: latest recording totals and most recent recorded visits


    • Easily update your plan, set your recording rate, exclude IP addresses and switch recording on/off


    • Never leave your Shopify admin panel

    • Instant setup



      No liquid setup required. Click install, choose a plan and you’re good to go!

Hindsight - Visitor Recording and Heatmapping reviews (6)

posted

Great service, really gave us insights into what our visitors were clicking on, hovering over, and steering clear of. All tools provided by the Hindsight App were very helpful. If you want to see how visitors are interacting with your site I would recommend checking this app out.

posted

So far is a good complement to Google in-page analytics, especially for a visually oriented site like ours. The pricing could be a bit cheaper given our traffic and growth, but we suspect we will continue to use. Sometimes, like most heatmaps and in-page visual analytics, the data is not entirely complete (e.g., our nav bar appears wonky in the visuals).

posted

This is a fantastic app, it will really help us learn about our customers and develop our website accordingly. Good work!

posted

Excellent!

Really simple to set up and use. Lays out the data perfectly and gives actionable results A++++

posted

Very Good idea, Helps you see what customers are looking for, and what changes can be made to the website to help increase sales to our store.

posted

What an awesome tool!

This app really helped us understand exactly what was working, and more importantly, what wasn't.

Massive improvements made on conversion rate, based on the data gleamed.

Could not highly recommend enough!

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From $19.00 / month

Support & Sales

Eastside Co
0121 7940 199
support@eastsideco.com
eastsideco.com
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