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Hindsight - Visitor Recording and Heat Mapping

Hindsight - Visitor Recording and Heat Mapping

Developed by Eastside Co

14 reviews
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Price: From $19.00 / month More info
  • Record and evaluate every visitor’s journey through your site
  • Analyse User Experience on a macro level by heat mapping clicks, movements, hovers, scrolls and attention
  • No liquid installation: get up and running in minutes


You know that your site’s getting visits, but what do these visits really mean for your business? What causes users to make it through the purchase process and what causes them to drop off?



Hindsight allows you to see exactly how your users interact with every element of your site, both individually, through visitor recordings, and on a macro level with heat mapping. Hindsight helps you to refine your structure and design, weed out sticking points, implement the most effective cross-sells, put your most important products in the line of site and, most importantly, maximise your conversions.



Heat mapping



Explore a set of heat maps of every page in your store to gain a range of useful insights into your users’ journeys




  • Toggle between mapping clicks, mouse movements, scrolls and an aggregate of the three. Understand both what your users get to see and the elements to which they are most drawn


  • Analyse every single click: see click totals/rates, hover totals/rates, hover->click rate; hover time and more


  • Map any date range


  • View key statistics including: average visit time for the page, average active engagement time, average scroll distance and total number of clicks across the recordings


  • Customise the look of your heat map with opacity and intensity controls

Visitor Recording


Record and play back your users’ visits to see exactly how they interact with your site




  • Set what proportion of journeys are recorded


  • See a recorded visitor’s location, referrer, entry page, visit duration and browsing device


  • Filter recordings by any date range


  • Change playback speed; skip between recordings of each page


  • Store recordings for a month

  • Intuitive Dashboard




    • View at a glance analytics: latest recording totals and most recent recorded visits


    • Easily update your plan, set your recording rate, exclude IP addresses and switch recording on/off


    • Never leave your Shopify admin panel

    • Instant setup



      No liquid setup required. Click install, choose a plan and you’re good to go!

Hindsight - Visitor Recording and Heat Mapping reviews (14)

posted

Smashing! Helped conversion rate drastically.

posted

LOVE this app. I finally got to see some of the hangups of my site to make it more user friendly for my customers. I learned that just because something works for me doesn't mean that it works for my customer base.

posted

it wont load and on the od time it does its really slow then times out

posted

A really useful tool for understanding the customer journey.

Highly recommended!

posted

Awful experience. The app doesn't work. It doesn't track visitors properly. The image of their screen doesn't render properly and had extremely slow server response. Contacted support and I know they logged in and had a look because I found them in my referrer logs but no reply and no fix. I gave them chance to make it right but as there was no free trial, looks like I've wasted my money on this. Uninstalling it. Avoid!

posted

The data that our shop has gained from this app in only the first few days is outstanding. Knowing how our customers interact with our site allows us to make appropriate changes to increase the user experience and thus - increase conversions. Great app, highly recommended.

posted

worth every pennies

posted

Great app. Works well. Looks great. Easy to setup. https://www.kinkytoy.store

posted

Great service, really gave us insights into what our visitors were clicking on, hovering over, and steering clear of. All tools provided by the Hindsight App were very helpful. If you want to see how visitors are interacting with your site I would recommend checking this app out.

posted

So far is a good complement to Google in-page analytics, especially for a visually oriented site like ours. The pricing could be a bit cheaper given our traffic and growth, but we suspect we will continue to use. Sometimes, like most heatmaps and in-page visual analytics, the data is not entirely complete (e.g., our nav bar appears wonky in the visuals).

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From $19.00 / month

Support & Sales

Eastside Co
+44 (0) 121 7940 199
support@eastsideco.com
eastsideco.com
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