Hindsight

Visitor Recording and Heat Mapping

From $19/month

App highlights

  • Seamless workflow: use directly in Shopify admin

Reviews

3.2 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 50% of ratings are 5 stars
  • 25% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 19% of ratings are 1 stars

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1 - 10 of 32 reviews

Yellow Jacket Case

Location United States
Time spent using app About 4 years

The apps doesn't load any data. i have recordings in there but no data to display. must be a broken app. don't waist your time. there are other "heatmap" apps out there

Developer reply

March 2, 2021

Hi - our support team tried to get in contact yesterday to resolve the issue for you. It may just be a settings issue. If you respond to their email they'll endeavour to help.

Kind regards

Eastside Co

SKINMOZZ

Location China
Time spent using app 6 days

After I install it, it doesn't play any role! It no work!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Developer reply

August 8, 2019

Hi there, sorry you're unhappy with the app so far. Our support team has sent you an email to help get it up and running - if you respond to their message they'll have it sorted for you in no time.

Regards

Eastside Co

Learn at Dream Artsy

Location United Kingdom
Time spent using app 3 months

APP is charging but not working for a month at all. No reply from support?! STAY AWAY AND SAVE YOUR MONEY

Fuze Body

Location United States
Time spent using app 28 days

Tried this for a month. When we needed support it took days to get a response from someone in Europe. They made mistakes with our IP and it cost us recording tokens and they said they would give us more but didn't. We decided to switch to a new app.

Lucky Orange has more features, better onboarding, daily/weekly performance reports, live phone support, half the price, 2.5x the number of recordings.

Cbd Eliquid Store

Location United Kingdom
Time spent using app About 2 months

Works great and gives you genuinely useful info.

Few teething problems to start with but the support is excellent and very fast.

Mother Erth

Location United States
Time spent using app 10 months

Incredible app. Very straightforward and easy to use, yet powerful insights that make a huge difference. This gives the data needed to know what changes to make to increase conversion.

We've used it to determine what people were most interested in and have found that some of the things we gave prime real estate on the website and home page were not as important to conversion than other pieces which we'd left mostly out of the picture.

Not to mention it's incredibly insightful to watch someone going through the website. It gives you a new perspective and you come away with notes on what could be improved.

Wholesale Paint Group

Location Australia
Time spent using app About 20 hours

No trial.

Had the app for less than 24 hours and was already charged a full month before there was even one recording.

Floorcity

Location United States
Time spent using app About 2 months

It let's you block your own IP :)

Shoplulu

Location United States
Time spent using app 2 months

Great Idea. We sell a custom print, non returnable product. We have customers who SWEAR they didn't agree to our term and conditions, Hindsight allows us to present to them their visit. We uninstalled the app. then realized how much we relied on it and just reupped.

Bluebananas Co Uk

Location United Kingdom
Time spent using app 25 days

a very interesting app, it showed me what changes i needed to make, genius :)

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