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AI chatbot for Store, Instagram, WhatsApp & Messenger — 100+ languages - 24/7
Hire your first AI Ninja — the Support Ninja. HireNinja is an AI chatbot for Shopify that answers customer questions on Instagram DMs, WhatsApp, Messenger, and your store — 24/7, in 100+ languages. Trained on your products, policies, and brand voice, the Support Ninja looks up orders, recommends products from your catalog, handles refunds and FAQs, and recovers abandoned carts directly inside the conversation.
- AI chatbot for Instagram DMs, WhatsApp, Messenger and store chat
- Answers product questions and recommends products from your catalog
- Recovers abandoned carts on Instagram and WhatsApp automatically
- Trained on your products, policies, and brand voice — not generic
- 24/7 auto-replies with smart handoff to your team when needed
Languages
English
Works with
- Shopify Admin
- Instagram DM
- Meta Business Suite
- WhatsApp DM
Categories
Real-time messaging
Automated responses
Customization
Pricing
Free
Free
Features
- 100K tokens per month
- Instagram Integration
- WhatsApp Integration
- Store Chatbot Integration
Starter
$19 / month
Features
- 1M tokens per month
Freelancer
$49 / month
Features
- 2M tokens per month
Scale
$249 / month
Features
- 10M tokens per month
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
I have been using HireNinja for a while now. It is super helpful, replies fast, the replies are very relevant and it even takes orders for us. This is something I have always been looking for. The customers do not have to wait for responses, and the responses can be tailored to one's needs and style. And as it continues to learn, it only gets better with time. The customer service is top-notch too.
Support
App support provided by HireNinja.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store
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Edit customers
Customer data
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View products
Products, product listings, collections
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Edit orders
All order history for the last 60 days
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View Online Store
Theme, checkout page
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