Reviews (6)

Overall rating
3.2
Counts per rating level
  • 67% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 33% of ratings are 1 stars
February 19, 2026

One of the worst fulfilment providers out there. Constantly losing things, not keeping us in the loop with issues that might impact delivery times. Just today they completely refused to restock the latest shipment of a product that we've already been fulfilling with them. Our customers already paid for early access of this product so now we're just getting hate.

If you truly want a world class customer experience - that you WILL need to build a loved brand, look for anyone else.

The Better Cat
Germany
Over 3 years using the app
June 24, 2025

Outstanding service and app—truly best in class. HIVE consistently goes above and beyond to support both us as a merchant and our customers. The app provides a live, transparent view into warehouse operations and includes numerous features that simplify daily tasks for operations and shop managers. It’s stable, reliable, and continuously improving—an essential tool in our workflow.

HOLY DE
Germany
Almost 3 years using the app
September 9, 2025

Siamo bloccati con la merce nel loro magazzino da 15 giorni. Ecommerce totalmente paralizzato.

Crocodogs
Italy
About 1 month using the app
July 15, 2025

Une solution logistique complète et performante
Nous utilisons HIVE depuis maintenant 2 ans et demi, et c’est devenu un outil indispensable pour notre activité e-commerce. L’application est intuitive, stable et en constante évolution. Elle offre une visibilité en temps réel sur nos opérations, du suivi des commandes à la gestion des expéditions, tout en nous permettant de personnaliser nos règles d’emballage et de transport. Un service fiable, parfaitement adapté à nos besoins et à ceux de nos clients.

BIOGRINE LABORATOIRE PARIS
France
Over 3 years using the app
Edited August 22, 2025

Hive ist ein easy to use App mit einem tollen Supportteam. Unsere Fulfillmentprozesse laufen schnell und vor allem transparent ab.

JACKS beauty line
Germany
Over 3 years using the app
October 17, 2023

The best solution for my e-commerce. This app is very easy to use and it allows me to monitor a lot of different parts of my business ranging from having visibility over my orders, to organizing freight shipments and having full control over packaging and add-on rules.

OlimpiaHome
Italy
11 months using the app