HK Pickup: Store & SF Express , 21 reviews

Overall rating
3.7
Counts per rating level
  • 81% of ratings are 5 stars
    17
  • 5% of ratings are 4 stars
    1
  • 5% of ratings are 3 stars
    1
  • 5% of ratings are 2 stars
    1
  • 5% of ratings are 1 stars
    1
December 11, 2023

非常遺憾 未能顯示順豐店舖位置導致工作量大增 有很多件因為地址不詳細退回，造成非常不便 而客服方面多次詢問都未能夠解決

泰好批—網絡批發直銷
Hong Kong SAR
Over 2 years using the app
Wave Commerce replied December 12, 2023

Sorry for any inconvenience you've experienced. However, as I explained it to you multiple times, the root cause is that Shopify's cart permalink stops working on your store for a unknown reason but so far Shopify has not had a fix yet. I understand your frustration and we feel the same. We have followed up this issue diligently with you and Shopify staff via 20+ emails. We are so sad to find this unfair 2-star rating on our app, as this issue is not caused by us.

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