Overall rating
2.5
Counts per rating level
  • 64% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 36% of ratings are 1 stars
November 15, 2023

Haven't used it very much since the retailers/suppliers haven't matched up well. We did use it for a partner of ours, but have had a few problems with it. Support hasn't been very good (they haven't been responsive). The platform seems unable to handle basic items like gift cards for retail partners. We just use the free option for one partner, and it seems to be somewhat expensive relative to other similar products out there to use multiple partners.

Sigrún
United States
Almost 2 years using the app
September 30, 2020

Messaged 3 times, waiting for response. No answer, no reply, nothing. Seems like this isn't actually a network, or at least, not an active one.

Love Lee Boutique
Australia
2 months using the app
Honeycomb Commerce replied October 3, 2020

Hello. We apologize if you attempted to contact us and didn't receive a response. We were not able to approve your store for our network at this time, as we have certain requirements for our network partners.

October 26, 2020

I completed the app over a week ago, never got a response so either they need to organize better or understand that applicants need a response one way or the other.

ARC ANGEL DESIGNS
United States
22 days using the app
Honeycomb Commerce replied October 26, 2020

Hello. We apologize if you attempted to contact us and didn't receive a response. We were not able to approve your store for our network at this time, as we have certain requirements for our network partners.

November 29, 2020

The app doesnt work. No response to joint the plan or any of my follow up emails. Zero service provided. Shame as the idea is really good.

Save My Knickers
United Kingdom
7 days using the app
Honeycomb Commerce replied December 1, 2020

We did in fact respond to the store owner that unfortunately their store did not qualify for the Honeycomb network. We try and be as clear as we can prior to sign up that we can not guarantee acceptance.