Reviews (586)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its responsive customer support, particularly noting team members like Aharon and Abuzar for their exceptional service. It is recognized for its user-friendly interface that makes creating upsell and cross-sell funnels straightforward, effectively enhancing sales and increasing average order values. The app integrates seamlessly with stores and offers robust customization options, allowing merchants to tailor features to their branding and customer needs. Additionally, its global support capabilities ensure effective service across various time zones and languages, making it a valuable tool for boosting sales and improving the shopping experience.

February 29, 2020

I hope it works! But either way, thank you! Only critique the message chat button sometimes gets in the way when I was trying to setup a funnel. Maybe it could be just at the top?

Eye Zone Usa
United States
12 days using the app
Conversion Bear replied March 2, 2020

Hey 👋I hope the app would work well in your store. By now, Honeycomb has generated +$38K in upsells at zero cost.

Would definitely consider moving the chat button up. We did experiment with it in the past and found merchants had a harder time finding it and getting the help they need. Our number 1 concern is providing outstanding real time support for merchants - that's why it was important for us to keep the Chat button visible at all times.

Hoping to make your experience a 5 star one!
Sometimes, things just don't go as expected but I think I deserve a chance to help you fix the issue you had and provide you with great service and make sure you are happy with it.

As you're an entrepreneur yourself, I hope this resonates.

Best,
Lynda.