Reviews (41)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 15% of ratings are 1 stars
Edited May 23, 2024

Orders are constantly 1-2 weeks delayed sitting in shippers warehouse before dispatching, slow customer service, quality is subpar.

Tracked shipping in EU promised to deliver in 3-5 days, in reality 3 weeks is closer to the truth.

Edit: Your website says delivery in EU 3-5 days. I does not matter if it's outside Italy, maybe update your estimates instead of false promises? I have had so many orders sitting in Italy over a week before even dispatched. Also this company prints false phone numbers on the shipping label in the recipient field, causing issues with delivery. This company has also over and over send incorrect tracking numbers, causing a lot of issues with angry customers.

There is a lot to fix in the backend before I will give any more stars.

Muokkis
Finland
15 days using the app
Hoplix replied May 23, 2024

Hello Muokkis,

We are sorry that we did not offer you a service to your satisfaction.
We have printed and shipped each of your orders in 1-2 days but we produce in Italy and unfortunately the destination of your orders is very far away (Finland) for this reason the shipments took longer time than expected.

Information on shipments, times and tracking codes are managed by our shipping partner, the information we give on the platform is that provided to us by them.

we are sorry if they are not correct and we are looking for a new partner for shipping to Finland.

Sorry again for the inconvenience caused.

Antonella Cacace
Customer Support Manager

May 23, 2024

Una delle piattaforme più innovative per chi come me ha un brand nascente e in via di sviluppo!

Facilita e unisce la produzione con la spedizione, con prezzi concorrenziali e in linea sul mercato.

Continuerò assolutamente ad usarla .

SanMeme
Italy
8 months using the app
June 17, 2024

Ottimo staff sempre super disponibile e gentile. Pronto a risolvere ogni tipo di problema. L'evasione degli ordini è veloce e i prodotti sono di ottima qualità. Una delle migliori app per fare print on demand!!!

Iconify
Italy
4 months using the app
June 11, 2020

Ho installato questa applicazione immediatamente per produrre gli articoli del mio shop. Prodotti di qualitá ed assistenza sempre perfetta. Per qualsiasi dubbio o problema rispondono e risolvono in tempi rapidi

myAGG
Italy
About 4 years using the app
Edited March 20, 2020

Super !
I use this app to sell clothes and accessories on my shop and it works perfectly. The products are perfect quality and you can import items in your shop very fast. It is also fast and simple to import orders. I really recommend it for dropshipping!

Except Clothes
France
About 3 years using the app
May 4, 2022

Servizio clienti immediato e sempre disponibile. Sia via ticket che su messanger e facebook. Gestione e integrazione a Shopify facile e veloce

Liula.it
Italy
Over 2 years using the app
June 1, 2023

Tutto alla grande, dalla gestione dei prodotti, alla spedizione, al customer care.
Assolutamente consigliata!

GEOPOP SHOP
Italy
About 2 years using the app
Edited March 4, 2019

THEISLANDOFGADGET.IT

perfect and easy to use app, superior printing quality and lower prices than other pods and always on time delivery. Perfect 5 stars

The Island Of Gadget
Italy
8 months using the app
June 25, 2023

Da mesi che utilizzo quest'app e sono molto soddisfatto. I prodotti sono di qualità come del resto le stampe. Il servizio assistenza è veloce nella risposta.

LanStylitaly
Italy
8 months using the app
June 9, 2023

L'integrazione funziona bene e senza problemi e Hoplix offre una vasta gamma di prodotti di alta qualità.

Maglie Taglienti
Italy
7 months using the app