Reviews (13)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited July 1, 2020

We have been using this app for many years and cannot fault it. Should be a default app for any store as customers love the ability to collect packages at their leisure.
If you wish to enhance your site and reach a larger customer base then install this app!
Our only disappointment is that we cannot give it 6 out of 5 and if Hubbox was a tangible object we would marry it!

London Loves Beauty
United Kingdom
Over 2 years using the app
Edited January 22, 2019

Helps increase overall conversion by having an alternative option on checkout pleased with the experience so far.

FemmeLuxe
United Kingdom
Almost 2 years using the app
HubBox replied April 30, 2019

Thank you for your review! We're really happy to have your feedback :)

Best,
Shona
Account Manager, HubBox

January 30, 2018

Love this app, very simple as you don't have to do too much as they do all the setting up for you to match your design of website and looks great and customers have been using this service a lot which is even better! Fab customer service as well always get a very quick response.

Bearded Man
United Kingdom
Over 4 years using the app
HubBox replied April 30, 2019

Hey there!

Thanks for your review - happy to hear that our customer service is quick and responsive :)

Best,
Shona
Account Manager, HubBox

January 29, 2018

Great app, it just works as it's supposed to! Technical support very quick to respond and account managers are friendly and helpful. We use on both our websites, goodwinsmith.co.uk and redfootshoes.com and have seen a big increase in the number of conversions at checkout. It also reduces customer service enquiries as customers don't need to ring / email asking to rearrange missed deliveries.

Redfoot
United Kingdom
About 3 years using the app
HubBox replied April 30, 2019

Hi there!

Thank you for your review and very glad to hear that Click & Collect is working well for both your sites. Encouraging conversions and reducing customer service headaches is what Click & Collect is all about so we're really happy to hear it's having the right effects.

Best,
Shona
Account Manager, HubBox

January 28, 2018

Simple and effective way to extend delivery options for our customers.

Easy to integrate and superb support

Gear As Rx
United Kingdom
Almost 3 years using the app
HubBox replied April 30, 2019

Thank you for your review!

We're all about being simple and effective - glad to hear you feel the same :)

Best,
Shona
Account Manager, HubBox

Edited February 13, 2018

Fantastic app! Great customer support and service. It was easy to install and customer love the feature on our store.

Souzushop
United Kingdom
Over 2 years using the app
HubBox replied April 30, 2019

Thank you for your review! Glad to hear that our customer service is providing the right support for you and your customers.

Best,
Shona
Account Manager, HubBox

January 25, 2018

Brilliant App with fab customer service!

Antidotestreet
United Kingdom
Over 2 years using the app
HubBox replied April 30, 2019

Thank you for your review! We're really pleased that the app is working well for you at Antidote Street

Best,
Shona
Account Manager, HubBox

February 26, 2018

brilliant and easy system, couldn't recommend it more

Fairfax And Favor 2
United Kingdom
Almost 2 years using the app
HubBox replied April 30, 2019

Thank you very much for your review! We like things to be easy to use for merchants and customers alike (and brilliant too) so we're glad we could provide you with that service.

Best,
Shona
Account Manager, HubBox

Edited May 17, 2018

Really helpful, the support from Hubbox to us is brilliant and having it has helped us to extend our services to customers. Great!

Olpro
United Kingdom
About 1 year using the app
HubBox replied April 30, 2019

Hello and thank you for your review!

It's really important that we provide great support for retailers and their customers so we're so happy to hear that we've been able to achieve that.

Best,
Shona
Account Manager, HubBox

May 29, 2018

Great app, really easy to use and upload.

Farnol
United Kingdom
10 months using the app
HubBox replied April 30, 2019

Hi and thank you so much for your review!

We try to make things as simple and easy to install without compromising on your customer's experience - so we're really glad that you found the setup easy!

Best,
Shona
Account Manager, HubBox