Shoplabs: AI Calling Assistant
- Pricing
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Free to install. Additional charges may apply.
- Rating
- 5.0 (2)
- Developer
- Shoplabs AI
Featured images gallery
Not just an FAQ bot. An AI voice agent that resolves abandoned cart & support calls, 24/7.
Shoplabs is an AI voice agent built for Shopify stores. A complete customer support system built on voice, not just another bot. It recovers abandoned carts, resolves, order tracking, returns, deep product questions, and store locator calls, then follows up outbound for cart recovery and callbacks. When it isn't sure, it escalates to your human team with complete call context. Shoplabs has recovered $1M+ in cart revenue across 300K+ calls handled to date, and growing.
- Outbound cart recovery calls and instant callbacks that bring shoppers back
- 24/7 inbound support: order tracking, returns, deep product Q&A, store locator
- Speaks 15+ languages: English, Spanish, French, Hindi, Bangla and more.
- 65% resolution guarantee, backed by founder-led onboarding on 100 calls
- Analytics dashboard: revenue attribution, call transcripts, and logs
Languages
English
Works with
- Shopify Admin
- Gorgias
- Klaviyo
- MoEngage
- Postscript
- Razorpay
- Salesforce
Categories
Cart recovery
Display options
Pricing
Choose the plan that best fits your business.
Free
Free to install
Usage charges
All charges are billed in USD.
Reviews (2)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We found it a great tool to automate our abandonment cart reach out. For a new brand, drop-offs can happen due to many reasons & as we scale, doing it manually is expensive. Best part I like is seeing recovered sales through these calls.
Their Voice AI agent is very good at addressing the customer’s concerns about mattress type, delivery dates, returns and exchange policy and trial period. The AI also sounds like a human sales agent, making the conversation flow seamlessly. I also get to see call recordings, transcripts and summaries of each call, which makes the whole process very transparent. We are now seeing a much higher cart recovery rate, and I would highly recommend this app!
Support
App support provided by Shoplabs AI.
Resources
Developer
Launched
January 5, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View store data:
Customers, products, orders, discounts, Online Store, Shopify admin
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View customers
Customer data
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View products
Product listings, products, collections
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View orders
All order history for the last 60 days
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View discounts
Discount codes and promotions
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View Online Store
Online Store pages
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View Shopify admin
Legal policies
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View other data
Product and variant inventory, product tags
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