IFG Returns & Withdrawals
- Pricing
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Free plan available. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- IFG eCommerce
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Global return management with EU withdrawal-button compliance. Storefront forms in 30 languages.
IFG Returns & Withdrawals streamlines global return management and supports the EU withdrawal-button requirement (Directive 2011/83/EU, amended by 2023/2673). Storefront forms are fully localized in 30 languages with native RTL support, for frictionless guest claim submissions. Every request is instantly matched with Shopify orders, with custom tagging, partial approval, and automated email alerts. Track, review, and export CSV data or PDF summary reports from a centralized admin panel.
- Frictionless storefront return form in 30 languages with native RTL layout.
- Built-in EU withdrawal-button compliance (Directive 2011/83/EU & 2023/2673).
- Centralized dashboard with color-coded status tracking and partial approvals.
- Real-time Shopify order matching with automated custom order tagging.
- One-click CSV exports and aggregated PDF summary reports.
Languages
English, Spanish, French, Italian, Portuguese (Portugal), German, Dutch, Polish, Swedish, Japanese, Korean, Turkish, Arabic, Hebrew, Chinese (Simplified), Bulgarian, Croatian, Czech, Danish, Estonian, Finnish, Greek, Hungarian, Irish, Latvian, Lithuanian, Maltese, Romanian, Slovak, and Slovenian
Works with
- Claude
- Gemini
- Resend
Categories
Return options
Return management
Compliance
Customization
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Storefront return form, 30 languages
- Automatic Shopify order verification
- 14-day EU withdrawal window check
- Email confirmation to the customer
- Admin dashboard for all requests
- Approve or reject with one click
- Refund via the Shopify order page
- Return reason collection per request
Grow
$4.99 / month
Features
- Everything in Free, plus:
- Direct in-app refunds
- Per-item return reasons
- Analytics dashboard
- CSV export of all returns
- Re-download any case's PDF receipt
- Downloadable summary reports
- Remove IFG branding from PDFs
7-day free trial
Unlimited
$9.99 / month
Features
- Everything in Grow, plus:
- Refund, voucher, or exchange choice
- Product Restrictions by category
- Multi-language email template editor
- Automated reminder emails
- Custom CSS styling
- Custom SMTP sender
- Fully customizable automatic order taggi
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 1 stars
Support
App support provided by IFG eCommerce.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store
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View customers
Customer data
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View products
Products, collections
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Edit orders
All order history
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View Online Store
Theme
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