iF Returns & Exchanges

iF Returns & Exchanges

Pricing
Free to install. Additional charges may apply.
Rating
4.8 (24)
Developer
iF returns

Reduce refunds transforming them into exchanges and new sales and eliminate manual work

Reduce refunds transforming returns into a sales driver, presenting your full product catalog to incentivize exchanging or buying new products. Automate refunds based on triggers and streamline customer service with full traceability and information of the process. Configure the portal to show different return and refund options per client or country and integrate your carrier or use our negotiated rates our negotiated rates for +200k drop-off points world wide

Reduce refunds transforming returns into a sales driver, presenting your full product catalog to incentivize exchanging or buying new products. Automate refunds based on triggers and streamline customer service with full traceability and information of the process. Configure the portal to show different return and refund options per client or country and integrate your carrier or use our negotiated rates our negotiated rates for +200k drop-off points world wide more
  • Incentivize exchanges and new sales by offering your full product catalog
  • Optimize operational cost configuring pricing, return, refund method workflows
  • Configure brading and return policies to generate a fully brand-like experience
  • Automate via rules and triggers to generate refunds, exchanges and re-stocking
  • Synchronize transportation and refund operations with any 3PL, WMS or ERP

Languages

English, Spanish, Italian, and French

Works with

Pricing

Choose the plan that best fits your business.

Free

Free to install

Up to 3 returns/month. For larger volumes custom rates will be applied with 30 days free trial.

All charges are billed in USD.

Reviews (24)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
April 25, 2024

Aplicación fácil de usar e intuitiva. Si necesitas ayuda, el equipo de IF siempre está dispuesto a brindártela y a explicarte lo que necesites.

Le otorga a la tienda mucha profesionalidad y facilita el trabajo, tanto a ti como a los clientes.

La recomiendo 100x100

MEXAS
Spain
2 days using the app
April 23, 2024

IF returns ha facilitado muchísimo el proceso de cambios y devoluciones con nuestros clientes.

Es una aplicación super útil ya que se pueden gestionar los cambios y devoluciones de una manera mucho más fácil y clara con unos pocos de clicks.

Gracias a IF returns también hemos notado que muchos clientes optan por el cambio antes de hacer devoluciones gracias al sistema para retener el dinero en tienda.

En general 100% recomendable.

arenaroja
Spain
5 months using the app
March 19, 2024

DI-SA-STRO-SI Azienda che si è presentata bene dopo un call ottime prospettive di fare bene il loro lavoro.

Nel pratico un problema dietro l'altro, non ha funzionato un giorno e ho ricevuto recensioni pessime dai clienti.

Da evitare.

R.a. Boutique
Italy
27 days using the app

Support

App support provided by iF returns.

Developer

iF returns

C/ Marqués de Monteagudo 24 4D, Madrid, M, 28028, ES

Launched

October 18, 2023

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, discounts, gift cards, store analytics, Shopify Payments, Online Store, custom data, Shopify admin

  • Edit customers

    Customer data

  • Edit products

    Inventory, product listings, products, collections

  • Edit orders

    All order history, assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, order edits, returns, shipping information, third-party fulfillment

  • Edit discounts

    Discount codes and promotions

  • Edit gift cards

    Gift cards

  • Edit store analytics

    Reports

  • View Shopify Payments

    Shopify Payments payouts

  • Edit Online Store

    Checkout page, Online Store script tags, theme

  • View custom data

    Metaobjects

  • View Shopify admin

    Legal policies

  • Edit other data

    Locales, locations, price rules

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