Reviews (15)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 10, 2021

IgnitePOST's team has gone above and beyond to help us create a unique experience for our customers that drives loyalty and community in a way we haven't been able to accomplish with email or SMS. Arian and Anda have taken the time to understand our needs and help us design solutions that delight our customers. The IgnitePOST integration with Klaviyo allows us to build very specific and targeted trigger rules so that our customers receive timely "hand-written" messages from the founder voice that bring them back to us as a brand again and again. If you're looking to set yourself apart and create loyalty via personal touch, IgnitePOST's hand-written mail solution is the best we have encountered.

Roma Designer Jewelry
United States
Over 3 years using the app
IgnitePOST replied August 10, 2021

Thanks so much for the review! Glad you're seeing such great results and enjoying the Klaviyo integration! Keep up the awesome work! We can't wait to see how some of the additional touch points work out!

March 17, 2021

Handwritten letters at scale! These things rock! The best part about the IgnitePost app is the automation capabilities! Once you’ve got it set up you can rest easy knowing your recipients will appreciate the touch point. Highly recommended it if you are trying to add a personal touch at scale. Creating personal outbound touch points for prospective clients as well as current clients is super important in today's competitive landscape. AND my staff really appreciates not having hand cramps every day now.

Piñatagrams
United States
Over 2 years using the app
IgnitePOST replied March 17, 2021

Thanks so much! Glad you're enjoying the app! You rock as well!

September 29, 2021

I love this app to drive retention and engagement with customers. Personalization is critical to our brand and ignitepost allows us to focus on growing with our customers without sacrificing that personal touch.

Morrissey Market
United States
About 2 years using the app
IgnitePOST replied September 29, 2021

Thank you so much for the review! Couldn't agree more! In today's climate, retention and engagement are critical to growing your brand!

March 30, 2021

In our business, we're trying to build a community and turn customers into brand advocates. IgnitePost is perfect for us to deliver a personal handwritten touchpoint when we need it most without having to bring on an additional hire. It's becoming harder and harder for brands to differentiate themselves in an increasingly digital world and IgnitePost gives us the ability to do just that in a way that is super easy & quick to set up!

The CoachUp Pro Shop
United States
About 2 years using the app
IgnitePOST replied March 30, 2021

Glad we can help out! Community building is indeed super important!

September 22, 2021

Amazing! Using IgnitePost we've been able to create an amazing experience for our VIP customers. Having that personal touch with the handwritten cards adds an element that our customers love. Very grateful for this app.

Club EarlyBird
United States
Almost 2 years using the app
IgnitePOST replied September 23, 2021

Awesome! So glad to hear customers love the personal touch! Keep up the amazing work!

September 22, 2021

In our business, it is extremely important that we are as efficient as possible with our time and capital. IgnitePost is perfect because it delivers an automated personal touch to customer service and experience without us having to spend tens of thousands of dollars on an additional hire to deliver the same experience. Rather than personally writing handwritten notes to every individual customer (which becomes impossible), we took the time to create the perfect note and IgnitePost took care of the rest!

DrinkTru.com
United States
Over 1 year using the app
IgnitePOST replied September 23, 2021

Love it! That makes total sense! Efficient use of your time is critical to success. Happy to hear we were able to help out!

March 10, 2022

I have loved using IgnitePost because it builds so much trust and appreciation from our customers to our brand. The handwritten notes are incredible and customers really appreciate them! I highly recommend this app to any business owners out there looking to strengthen the relationships with their customers.

Bee-Nails
United States
Over 1 year using the app
IgnitePOST replied March 21, 2022

Thank you so much for your review! Showing appreciation towards customers is so important when building a brand! Glad we can help out!

February 22, 2021

I've never found anything as simple and straightforward to use that has anywhere close to the level of impact IgnitePost has. I get emails from customers - frequently - telling me they're so thankful for the handwritten note I sent them. :)

whistlekick
United States
7 months using the app
IgnitePOST replied February 22, 2021

Thanks so much for the review! Glad you're seeing success and happy to provide that human touch to set you apart! :)

March 27, 2023

The staff has been very helpful and kind in helping me set up the campaign. Haven't sent out the campaign yet, so cannot report on that yet, but I feel confident that their staff will provide me with the support I need to create a successful campaign and to resolve any issues that come up.

Yu-Be
United States
7 months using the app
IgnitePOST replied March 28, 2023

Thanks so much for your review! We're always here to help and will definitely continue to provide insights and feedback to ensure you're successful. Don't hesitate to reach out if you have any questions!

October 27, 2021

This has been a game changer for our business in order to create a personal touch. We're in a business that no one would expect a hand written note, but by doing so blows people away. It's so easy to integrate into our Klayvio account and automate personalization at scale. So happy I found these guys.

Laundry Sauce
United States
7 months using the app
IgnitePOST replied October 27, 2021

Thanks so much for the review! We're excited to help you add that surprise and delight factor! That should help set you apart from crowd for sure! And yes! Love seeing brands leverage the automation right from Klaviyo flows!