Reviews (205)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling personalized products, praising its features like image uploading, cropping, and text addition. They appreciate the user-friendly interface and easy setup, noting the app's reliability and efficiency. The customer support team is frequently commended for their responsiveness and effectiveness in handling customizations and resolving issues quickly.

February 27, 2021

This app is easy to use and simple. Customer service is excellent with quick responses when needed!

Pets n' Pieces
Bahrain
30 days using the app
September 14, 2021

Customer service is great
I am a seller who has just started using shopify. My products need to be customized. This APP fully meets my needs. From the initial installation of the APP to the perfect fit for my product, their customer service has helped me a lot. , Thank them so much

VATO painting
China
29 days using the app
September 3, 2021

The app support is incredibly good, they builded a custom script so I can sell POD stuff! I was working with Yongyi! Great!

Weveno
Switzerland
25 days using the app
September 1, 2021

Its the best App and you will get the best Appsupport in the whole Shopify Appstore. We use it everyday in two of our Stores and we are really excited!

malennachzahlen-erwachsene
Germany
24 days using the app
March 25, 2021

I have been using this app to build a custom checkout for my products that require customer images to be uploaded. Each product has its own requirements and I have needed some additional help. Yongyi has been amazing to work with and I would strongly recommend this app and his services to anyone.

Youth Sports Posters
United States
24 days using the app
October 23, 2020

I had linked this app to my shopify store.
How can I check or download the image files that customers upload to the store?

My Block Store
South Korea
Almost 2 years using the app
GetButton Apps Oy replied October 23, 2020

Hi,

Thank you for installing the app and linked it to your shopify store

The image files that customers upload to the store are located in your order details after the customer makes a purchase.

I have sent you an email for more details

Yongyi

Edited September 7, 2021

Best support ever. Very quick response, and solve the problem. This is the best app support experience in the Shopify app store. One more thing, Yongyi is the best, very helpful!

Keychron | Wireless Mechanical Keyboards for Mac, Windows and Android
Hong Kong SAR
23 days using the app
Edited June 5, 2021

The support team is very patient to solve the problem that my theme does not display button. Thank you very much.

SFDJ PET
Hong Kong SAR
20 days using the app
April 21, 2021

Great app. Very simple to use and I love the customization. Great Support/ Customer Service for a question I had as well.

CharmBox
United States
19 days using the app
November 19, 2023

You can't see the pictures uploaded by customers in the backend, and there is no customer service to interface with.

Family Watchs
China
Over 1 year using the app
GetButton Apps Oy replied November 21, 2023

Hello,

Your store is using a third-party custom sticky add-to-cart button and a third-party "Grab this deal" by Qikify feature. Both features override our app and allow customers to place an order without an uploaded image or prevent the image URL from being saved in the order properties.

We replied to your emails, explained to you the reason it happened, and offered possible solutions. I contacted Qikify support and they were ready to fix the issue, but you have removed our app.

As you can see from our review, we offer great customer support and are always available and happy to help.