Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic image optimization and alt-text addition features, which enhance SEO and save time. They commend its user-friendly interface and its effectiveness in reducing website loading speed. The customer support is praised for quick and helpful responses. Merchants find it cost-effective and appreciate its automatic operation on new images. Some report improved Google Page Speed scores. The app is noted for handling large image volumes, improving site speed and performance without sacrificing image quality.

March 5, 2017

I like this up! It optimized 821 images (108.0 MB) saving 36.1 MB (33%) total file size! I totally recommended, good price that doesn't break the bank $0.01 per image.

7 Sorrows Rosaries
United States
About 3 hours using the app
June 13, 2016

Perfect small app. Improved our load time !!

Autenstshirt
Denmark
About 3 hours using the app
October 1, 2017

Great app, super easy to use. Thank you.

Belleza Gb
United Kingdom
About 2 hours using the app
February 22, 2019

This did not improve anything. Probably the reason these folks don't have a free trial. I had downloaded it thinking it will improve my page load time but nothing. It was as good as before.

Elite Turtle
India
3 days using the app
LoyaltyHarbour replied May 7, 2019

Hi Manas!

Thank you for your feedback.

We also checked your account and analyzed your Shopify store. We reached out to you by email and provided the following recommendations on how our app can help you improve the loading time of your store further.

#1 Compress banners

Our app has successfully compressed all your Product, Collection, Asset, and Blog Post Featured images. It uses best-in-class compression algorithms. It is impossible to compress your images more without significant quality loss. If we compress your images further they would look blurry and unprofessional.

Your homepage has several banners which were stored in the Shopify Files section. We would love to compress them automatically but Shopify doesn’t allow access to these files to any applications. You should compress them manually before uploading to Shopify. We created a special tool for this task - “Manual File Uploader”. It is an easy-to-use tool which allows compressing your banners in our app with the same image compression algorithms.

#2 Convert PNG to JPG

We also noticed that you used the PNG format for some of your images. This format is only advisable for images with a transparent background. These images don’t have a transparent background and can be safely converted to the JPG format. By doing this, you can dramatically reduce the file size up to 80% of the original size. Our app also can help you with this! It can automatically convert all your Product, Collection, and Blog Post Featured images from PNG to JPG.

Because you weren’t satisfied with our app, we would like to make it up to you by refunding your payment.

If there are any other questions we can help out with, feel free to get in touch with us!

Thanks again for your feedback!

- Steve

February 28, 2017

Now I know what all the web developers have been using! This has made my day - I have finally resolved my image file issues and all in a day without any help. Thank you Image Optimizer!

Signet Circle
Australia
About 2 hours using the app
September 21, 2016

Just finished using the app with great results. It upped our speed by 50%.

Me N U 2
United States
About 2 hours using the app
February 14, 2017

Quick, perfect compression of images. Enhanced our site load times immensely.

Superior Braces
United States
2 days using the app
Edited January 27, 2017

not sure if this app works... google says my files are the same size though this app claims to have reduced site size by about 25%. is there something wrong with my theme, or does this app just take money and do nothing?

Woodenearrings
United States
2 days using the app
LoyaltyHarbour replied May 8, 2019

Hi Woodenearrings!

Thank you for taking the time to provide us with your feedback. We now have the ability to respond to App reviews, so we wanted to clarify this case from January 2017. Our customer representative contacted you at that time to help address your concerns.

We checked your account and analyzed your Shopify store in 2017. Our app successfully compressed all your Product, Collection, and Asset images. However, Google also showed warnings about 5 images which were stored outside of the Shopify platform. It is impossible to compress this type of image automatically because we don’t have access to third-party servers. You need to compress such images manually. We created a special tool for this task - “Manual File Uploader”. It is an easy-to-use tool which allows compressing this type of image in our app with the same image compression algorithms. Google also showed warnings about the images which were scaled using HTML/CSS. Although this was a problem in your current theme, we offered our help to fix this issue.

Thank you again for your feedback. If there are any other questions we can help out with, feel free to get in touch with us!

- Steve

December 29, 2016

Worth it for the time it saved to resize and upload on my own! Thanks so much!

Sunnybrook Gardens Ltd
United States
About 2 hours using the app
Edited February 16, 2017

This app is a must-have. For less than $5, I saved myself a whole day's worth of individually compressing and re-uploading images to my site.

Shopify stores tend to be slow. Compressing your images will definitely help!

Note: Since Shopify uses a CDN, the changes won't be drastic, and won't be evident for a day or two. If you compress your images and then immediately run a new speed test, you will most likely be re-testing a cached (i.e. uncompressed) version of your photo, and therefore won't see much, if any change.

Gravesideflowers
United States
About 2 hours using the app