Firebear Import & Export Tool

Firebear Import & Export Tool

Pricing
Free plan available
Highlights
Use directly in Shopify admin
Rating
3.7 (7)

Import & export products, customers & orders automatically via CSV, XML, XLSX & Google Sheets.

Our AI-driven app simplifies import and export for products, customers, and orders. It supports CSV, XML, XLSX & Google Sheets file formats and Google Drive, FTP & standard file uploads. Automate updates with scheduled profiles and seamlessly map third-party attributes to Shopify fields for efficient data management, saving time on manual tasks. Use filters and map Shopify column names to any third-party requirements for streamlined export processes. Metafields Import/Export (Comming Soon)

Our AI-driven app simplifies import and export for products, customers, and orders. It supports CSV, XML, XLSX & Google Sheets file formats and Google Drive, FTP & standard file uploads. Automate updates with scheduled profiles and seamlessly map third-party attributes to Shopify fields for efficient data management, saving time on manual tasks. Use filters and map Shopify column names to any third-party requirements for streamlined export processes. Metafields Import/Export (Comming Soon) more
  • Automation. Use schedules to run imports & exports automatically.
  • AI-driven mapping. Match third-party columns with system properties.
  • File Formats. Use XML & XLSX files in addition to CSV.
  • Google Sheets. Import & export data between Shopify & Google Sheets.
  • File Sources. Use Google Drive as a file source or transfer data over FTP.
Highlights
Use directly in Shopify admin

Languages

English and German

Works with

  • FTP and FTPS
  • Custom column formats
  • Google Sheets
  • Google Drive
  • CSV and XML

Pricing

Free forever

Free

  • Max import rows 100
  • Max export rows 100
  • Import/export products
  • Import/export customers
  • Export orders
  • Files (csv, xml, xlsx)
  • Import from Url

Basic

$20 / month

  • Max import rows 5,000
  • Max export rows 5,000
  • all free features plus:
  • + Google Drive & Sheet
  • + Cron
  • + Email notifications
  • + Export filters

Advanced

$100 / month

  • Max import rows 100,000
  • Max export rows 100,000
  • all basic features plus:
  • + Orders Delta Export
  • + 5 Parallel jobs

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (7)

Overall rating
3.7
Counts per rating level
  • 57% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 29% of ratings are 1 stars
October 15, 2025

They did EVERYTHING they could to help me. I had an xml from my provider which was not readable by the shopify. The Firebear team solved the xml problem and imported all the files with my own preferences. Andrey Thank you so much for your help.

Pedimi
Greece
6 months using the app
April 18, 2025

Unfortunately I had chosen this application for re-ntimporting our products after an accidental delete. When a user wants to import products, it is 99% urgent.
Not only the upload was all the times unsuccesful, there was also a 2 days delay in any questions, finally the problem was not solved.
So I used the same csv file which was rejected by this application, and imported them again using the Shopify classical way
Very very disappointed

Dagiopoulos.gr
Greece
3 days using the app
Firebear Studio replied April 22, 2025

We are very sorry that your import didn’t work and that our replies felt slow when you needed help quickly. We understand the stress of restoring products after an accidental delete and regret adding to it.

Your CSV contained a mix of comma‑ and semicolon‑delimited rows, which kept our parser from matching the data to Shopify fields. That’s why the upload stalled. We should have spotted that sooner and explained it more clearly.

We have shortened first‑reply time in urgent tickets to under 4 hours.

If you’re still missing any products, our team will clean your CSV and import the file for you at no charge.

We hope we can earn back your trust. Thank you for highlighting where we needed to improve.

January 10, 2025

I would recommend this app as a great way to approach specific types of scheduled imports or using google sheets as a data source. The support was very friendly as well as far as helping me plan out my approach to the challenges I was looking to solve. Specifically there were feed files from dropshipping partners where I had to be able to capitalize on fast moving items and Firebear did the trick. Additionally when it came to exporting my orders for reporting to be ingested by my accountant it was also really helpful.

Bemeir Store
United States
11 days using the app

Support

App support provided by Firebear Studio.

Or visit their support portal

Developer

Firebear Studio

Nettelbeckstrasse, 5, Duesseldorf, 40215, DE

Launched

April 5, 2021

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