Firebear Import & Export Tool
- Pricing
-
Free plan available
- Highlights
- Use directly in Shopify admin
- Rating
- 3.4 (8)
- Developer
- Firebear Studio
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Import & export products, customers & orders automatically via CSV, XML, XLSX & Google Sheets.
Our AI-driven app simplifies import and export for products, customers, and orders. It supports CSV, XML, XLSX & Google Sheets file formats and Google Drive, FTP & standard file uploads. Automate updates with scheduled profiles and seamlessly map third-party attributes to Shopify fields for efficient data management, saving time on manual tasks. Use filters and map Shopify column names to any third-party requirements for streamlined export processes. Metafields Import/Export (Comming Soon)
- Automation. Use schedules to run imports & exports automatically.
- AI-driven mapping. Match third-party columns with system properties.
- File Formats. Use XML & XLSX files in addition to CSV.
- Google Sheets. Import & export data between Shopify & Google Sheets.
- File Sources. Use Google Drive as a file source or transfer data over FTP.
- Highlights
- Use directly in Shopify admin
Languages
English and German
Works with
- FTP and FTPS
- Custom column formats
- Google Sheets
- Google Drive
- CSV and XML
Categories
Pricing
Free forever
Free
- Max import rows 100
- Max export rows 100
- Import/export products
- Import/export customers
- Export orders
- Files (csv, xml, xlsx)
- Import from Url
Basic
$20 / month
- Max import rows 5,000
- Max export rows 5,000
- all free features plus:
- + Google Drive & Sheet
- + Cron
- + Email notifications
- + Export filters
Advanced
$100 / month
- Max import rows 100,000
- Max export rows 100,000
- all basic features plus:
- + Orders Delta Export
- + 5 Parallel jobs
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (8)
We are new to Shopify and do not know all the Shopify system field names, but the app AI header-mapping matched almost every column in our CSV and our first batch of products imported without issues.
Unfortunately I had chosen this application for re-ntimporting our products after an accidental delete. When a user wants to import products, it is 99% urgent.
Not only the upload was all the times unsuccesful, there was also a 2 days delay in any questions, finally the problem was not solved.
So I used the same csv file which was rejected by this application, and imported them again using the Shopify classical way
Very very disappointed
We are very sorry that your import didn’t work and that our replies felt slow when you needed help quickly. We understand the stress of restoring products after an accidental delete and regret adding to it.
Your CSV contained a mix of comma‑ and semicolon‑delimited rows, which kept our parser from matching the data to Shopify fields. That’s why the upload stalled. We should have spotted that sooner and explained it more clearly.
We have shortened first‑reply time in urgent tickets to under 4 hours.
If you’re still missing any products, our team will clean your CSV and import the file for you at no charge.
We hope we can earn back your trust. Thank you for highlighting where we needed to improve.
I would recommend this app as a great way to approach specific types of scheduled imports or using google sheets as a data source. The support was very friendly as well as far as helping me plan out my approach to the challenges I was looking to solve. Specifically there were feed files from dropshipping partners where I had to be able to capitalize on fast moving items and Firebear did the trick. Additionally when it came to exporting my orders for reporting to be ingested by my accountant it was also really helpful.
Après un dysfonctionnement sur les règles d'import et de mise à jour des visuels, le support a rapidement analysé et apporté un correctif sur le module en me précisant l'option supplémentaire apportée. Cela fonctionne parfaitement. Bravo et merci pour cette réactivité.
Ho installato questa app circa 2 settimane fa e da subito dava problemi ho fatto il piano a pagamento per vedere se cambiava qualcosa ma nulla, mi duplicava i prodotti e ora per giunta mi da un errore. Ho mandato diverse email all'assistenza ma nulla non mi hanno mai risposto.
Confermo la poco serietà e la poco affidabilità di questa applicazione ma cosa piu grave l'assenza di assistenza. NON CONSIGLIO ASSOLUTAMENTE
Ci scusiamo sinceramente per gli inconvenienti che avete riscontrato e ci dispiace per il ritardo nella nostra risposta. Abbiamo contattato e stiamo aspettando la vostra risposta per risolvere il problema rapidamente. Garantire il successo dei clienti è la nostra massima priorità e stiamo lavorando attivamente per migliorare i nostri tempi di risposta. Apprezziamo il vostro feedback e ci impegniamo a migliorare i nostri servizi. Grazie per la vostra pazienza mentre lavoriamo per riconquistare la vostra fiducia.
Support
App support provided by Firebear Studio.
Or visit their support portalResources
Developer
Launched
April 5, 2021
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