Reviews (7)

Overall rating
3.7
Counts per rating level
  • 43% of ratings are 5 stars
  • 29% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 14% of ratings are 2 stars
  • 14% of ratings are 1 stars
January 10, 2025

I would recommend this app as a great way to approach specific types of scheduled imports or using google sheets as a data source. The support was very friendly as well as far as helping me plan out my approach to the challenges I was looking to solve. Specifically there were feed files from dropshipping partners where I had to be able to capitalize on fast moving items and Firebear did the trick ...

Bemeir Store
United States
11 days using the app
June 3, 2024

seems to look good instructions a bit basic, more instructions actually when they describe the shopify import not their own. PROBLEM: Same as other user! Everytime we import our automated sheet from suppliers with new stock and quantities etc.. The app creates 4000 duplicates every hour, the HANDLe is the same the SKU is the same yet it creates whole new products with a handle-1 or -2 -3 and ...

Techboys
United Kingdom
30 days using the app
Firebear Studio replied June 5, 2024

Dear Customer,

We are very sorry about the difficulties you've experienced with our app and the inconvenience it caused. After reviewing your comments and import files, we ...

September 5, 2024

Après un dysfonctionnement sur les règles d'import et de mise à jour des visuels, le support a rapidement analysé et apporté un correctif sur le module en me précisant l'option supplémentaire apportée. Cela fonctionne parfaitement. Bravo et merci pour cette réactivité.

Quartier des jouets
France
4 months using the app
July 10, 2024

Ho installato questa app circa 2 settimane fa e da subito dava problemi ho fatto il piano a pagamento per vedere se cambiava qualcosa ma nulla, mi duplicava i prodotti e ora per giunta mi da un errore. Ho mandato diverse email all'assistenza ma nulla non mi hanno mai risposto.
Confermo la poco serietà e la poco affidabilità di questa applicazione ma cosa piu grave l'assenza di assistenza. NON ...

freepccatania.it
Italy
3 days using the app
Firebear Studio replied July 12, 2024

Ci scusiamo sinceramente per gli inconvenienti che avete riscontrato e ci dispiace per il ritardo nella nostra risposta. Abbiamo contattato e stiamo aspettando la vostra ...

December 28, 2023

Great app that helps us to import custom files in our store. Also, we have tried to setup basic dropshipping workflow and got into some issues which support where able to solve quickly, good and fast communication.

My Store
Germany
14 days using the app
January 22, 2024

I need help: everytime i import a .CSV from an URL, the products are added instead of only rewrtitten the information that is changed. I need to know how to solve this. I have 12K products and now i have to delete all products and add them again... hence, I can not change items (URL, extra Tags, variants) since i have to delete all items and import them again.

please help me.

Happytoys
Netherlands
3 days using the app
Firebear Studio replied January 23, 2024

Thank you for your review. We understand your concern regarding the CSV import. To update existing products you should use real shopify product "id" or "handle" in your ...

October 24, 2022

We used an app to import custom CSV files and update products stock by schedule - works great. Talked to support and they where quick and friendly, UX can be better and also more detailed manual is required but with upcoming roadmap sounds very promising and should help you save time compare to default shopify import

Fog
Canada
15 minutes using the app