Reviews (4)

Overall rating
3.6
Counts per rating level
  • 25% of ratings are 5 stars
  • 50% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 25% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 22, 2024

I need help: everytime i import a .CSV from an URL, the products are added instead of only rewrtitten the information that is changed. I need to know how to solve this. I have 12K products and now i have to delete all products and add them again... hence, I can not change items (URL, extra Tags, variants) since i have to delete all items and import them again.

please help me.

Happytoys
Netherlands
9 days using the app
Firebear Studio replied January 23, 2024

Thank you for your review. We understand your concern regarding the CSV import. To update existing products you should use real shopify product "id" or "handle" in your import file. Our team is looking into this, and we will contact you directly via email to help resolve the problem as quickly as possible. Your experience and satisfaction with our app are our top priorities.

October 24, 2022

We used an app to import custom CSV files and update products stock by schedule - works great. Talked to support and they where quick and friendly, UX can be better and also more detailed manual is required but with upcoming roadmap sounds very promising and should help you save time compare to default shopify import

Fog
Canada
19 minutes using the app