∞ Google Ads Tracking & GTM

∞ Google Ads Tracking & GTM

Reviews (196)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing Google Ads conversion and server-side tracking, simplifying ad campaign management and analysis. It integrates smoothly with Google Tag Manager, Google Ads, and GA4, featuring one-click functionality, free setup calls, and live chat support. The support team is noted for being knowledgeable and responsive, offering detailed guidance. Merchants appreciate the user-friendly interface and the dedicated customer support.

June 25, 2025

What can I say… absolutely outstanding service!

This has been the most amazing setup experience I’ve ever had. The team helped us get our tracking sorted perfectly and walked us through every step of the process. Everything is now working exactly as it should.

Highly recommended — and a big shoutout to Fatimah for her expert guidance and support!

Videoguys Australia
Australia
About 1 hour using the app
infinitecommerce.io replied June 28, 2025

Thank you so much for the amazing feedback! 🙌 We're thrilled to hear that you had such a smooth setup experience. Huge shoutout to Fatimah for her expert support — we're always here if you need anything! 😊 <3

Edited June 24, 2025

The call with Fatima was helpful to solve my issue with container in GTM. Thanks!
Editing my review because once things got even a little bit technical their support team was not capable at all, they didn't even seem to understand english very well.

Tchibo Romania
Romania
About 1 month using the app
infinitecommerce.io replied April 14, 2025

Thank you for your feedback — we're glad Fatima could assist you initially.
We truly apologize for the experience you had afterward and understand your frustration.
We’d really appreciate one more chance to make things right and resolve everything properly.
Please consider booking a call with us https://calendly.com/talk-to-specialist/30min we're here to help. 🙏

June 14, 2025

Excellent customer service helping me get it set up. Thank-you Irfan!

Rockteez Apparel
United States
18 days using the app
infinitecommerce.io replied June 18, 2025

Thank you for your kind words! 😊
We’re so glad Irfan could assist you with the setup — excellent service is what we strive for!
If you need anything else, we’re always here to help. 🙌

June 5, 2025

This app only supports basic event tracking for Google Ads, and the integration with Google Analytics 4 is very limited—only rudimentary events are available, so full GA4 functionality is not supported. Setting up the Google Ads integration is overly complicated for non-technical users, and despite multiple attempts, I was unable to get it working. Based on my experience, I cannot recommend this app.

Proof-Reading-Service.com
United Kingdom
About 1 hour using the app
infinitecommerce.io replied June 22, 2025

Sorry to hear that. However, after our developer's review, we found that your theme does not follow Shopify's coding guidelines. As a result, Infinite Pixel Tracking cannot function properly on themes that aren't built according to Shopify's standard structure.

February 11, 2025

I strongly recommend the application. It is super easy to use and the most important thing is the support provided for the integration and the very fast response of the team, especially thanks to Fatimah who answered all my questions and helped me understand how the whole application works.

Femi.Eko
Denmark
2 months using the app
infinitecommerce.io replied February 18, 2025

Thank you so much for your wonderful review! 😊 We're delighted to hear that you found our app easy to use and that our support team, especially Fatimah, was able to assist you effectively. 💙 Providing fast and reliable support is our top priority! 🚀 If you ever need further assistance, we’re always here to help. 🙌

May 16, 2025

I got help from live chat support and very friendly help done by fatima and she helped me to set up all tags correctly and solved my tracking issue instantly thank you for support.

Airbrush Aussie
Hong Kong SAR
About 20 hours using the app
infinitecommerce.io replied May 22, 2025

Thank you for the great feedback! 😊 We're so glad Fatima was able to assist you promptly and resolve your tracking issue. Your satisfaction means a lot to us — we're always here to help!

April 24, 2025

It works fine without any Problem and Fatimah is working perfectly there to help me while setup the Conversion Tracking

Alchemy Dose
India
About 19 hours using the app
infinitecommerce.io replied April 25, 2025

Thank you for your feedback! We're so happy to hear everything is running smoothly and that Fatimah was able to assist you effectively during the Conversion Tracking setup. We’ll be sure to share your kind words with her! If you need anything else, we’re always here to help.

March 26, 2025

I had an awesome call with Haider who helped me get through some Ads issues and now everything works exactly as intended!! Thank you so much!

Bauxo
Germany
About 14 hours using the app
infinitecommerce.io replied March 29, 2025

Thank you for your amazing feedback! 😊 We're delighted to hear that Haider was able to resolve your Ads issues and get everything working perfectly. If you ever need further assistance, we're always here to help! 🚀✨

April 17, 2025

Fatima was incredibly helpful with setting up the Shopify GTM tag. She was knowledgeable, patient, and made the process smooth. Great support experience

Axiom Medical Supplies
United States
About 1 hour using the app
infinitecommerce.io replied April 21, 2025

Thank you so much for your kind words! We're thrilled to hear that Fatima was able to assist you effectively with the Shopify GTM setup. Her dedication to providing clear and helpful support truly makes a difference. We're always here if you need anything further! 🎉🥰

March 13, 2025

Very good support. Patient. Fatima was great!

Jimmy's Java
United States
4 months using the app
infinitecommerce.io replied March 15, 2025

Thank you for your kind review! 😊 We're glad Fatima could assist you patiently. If you ever need more help, we're always here! 🚀