Reviews (12)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 2, 2024

We use Insider’s website template options, Insta stories templates and site search solutions quite a lot. These solutions have given our website a new look that provides an eye catchy and interactive feel. This has helped generate more conversions with easier product discovery. The CSMs are also very supportive in guiding us through campaign creation, setup and activation stages.

Eveshop Dev
Türkiye
9 months using the app
December 5, 2024

The Insider app makes integration easy and seamless, allowing us to connect all our Shopify stores in just minutes. It’s truly plug-and-play—within no time, we had all our customer data, custom attributes, and properties readily available in Insider. Highly recommend this app for anyone looking to get up and running with Insider quickly and efficiently.

EHPlabs Australia
Australia
11 months using the app
October 4, 2024

We managed to integrate our website and insurance products portfolio effortlessly with Shopify. The integration was fast and the team was supportive throughout the process.
With Insider, we’ve built a good customer engagement model that ties website campaigns with web push, which brings more traffic back to our website, along with email campaigns. We generate upto $4000 from Insider’s web campaigns in a month - helping us observe a solid ROI.

Avo eShop
Hong Kong SAR
About 1 year using the app
July 9, 2024

Easy integration with Shopify, we can glow up with Smart recommender that helps us to increase basket size, and good customer support during the onboarding even after launch.

iStudio Online Store
Thailand
5 months using the app
March 19, 2024

We integrated all customer data with the one-click integration. The service worker for web push native opt-in was automatically connected thanks to the plug-in without any extra effort. The OOTB segmentation filters are really easy to use and can be tailored to all of our business needs. We can upload our in-house segments or use the existing filters to create the campaign segment in under 5 minutes.

GODIVA EU
Belgium
9 months using the app
March 25, 2024

Es una app muy completa sin embargo el momento de la instalación, certificados y los primeros diseños no son muy amigables. Si nos cuesta trabajo finalizar procesos, aprender campañas y herramientas. Estamos en el camino de la hiper personalización y la seguiremos ejecutando por el momento.

Wilson
Mexico
6 months using the app
March 25, 2024

In the realm of e-commerce AI tools, Insider stands out with its unparalleled capabilities and effortless user experience. Integration is a breeze, requiring no developer support, and the personalized onboarding process, guided by professionals like Fulya, ensures a seamless transition into harnessing Insider's robust catalog that will optimize user journeys, boost retention rates, and maximize revenue. For those in search of a powerful yet user-friendly e-commerce AI solution, Insider stands out as the clear choice, offering unmatched value in a competitive market.

Pattern Beauty
United States
3 months using the app
March 18, 2024

I can only say good things about Insider. We weren't happy with our previous tool and after weeks of search we came across Insider and we couldn't be happier. Their team is really helpful and willing to support our fast growing company.

We are really excited to keep this partnership!

mybacs
Germany
13 days using the app
April 19, 2024

Easy integration and practical use-cases which you can immediately implement to your webshop. Good customer support during the onboarding phase, this really helped to speed up the process.

Petrol Industries B.V.
Netherlands
25 days using the app
February 5, 2024

Insider is a game-changer. App integration took <5 mins. Customer support never lets us down.
Shout out to Oliver. We use Insider for web personalization, sms, email and omnichannel marketing.
We did segmented campaigns. Literally in the first 90 days or so our CVR uplift was like 20%. The
campaign templates are a lifesaver. The journey orchestrator is very easy to use once you get the
hang of it. We’re also exploring WhatsApp. Let’s see how that goes for our customers.

WWF Market Shop
Türkiye
6 minutes using the app