Reviews (19)

Overall rating
5
Counts per rating level
  • 95% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 25, 2025

La integración de nuestros sitios web con Insider nos ha traído importantes mejoras en el engagement y un incremento notable en las conversiones.
Insider integra diversos elementos visuales que fortalecen la experiencia del usuario, como plantillas web, recordatorios de carrito abandonado, formularios de registro al newsletter y un sistema de envío de emails sencillo e intuitivo.
Además, su equipo se mantiene siempre atento y disponible para cubrir cualquier necesidad.

Maxi Cosi México
Mexico
Over 1 year using the app
September 18, 2025

A nossa experiência com a plataforma é excepcional. É de fácil usabilidade e o suporte técnico local é ágil e funciona muito bem. Além de serem super abertos à sugestões de desenvolvimentos de produtos.

Kokeshi
Brazil
8 months using the app
October 22, 2025

When we started working Insider, there was no CRM and Martech strategy for us. All the channels were disconnected and were working isolated from each other. By using Insider, we managed to integrate all the channels in one platform that centralizes every event/interaction with the digital assets of our brand. We are using Insider’s Email, WhatsApp, SMS, On-site, Web Push, SmartReco, MindBehind, and Architect. We’ve connected the WhatsApp marketing campaigns with our Chatbot + HelpDesk tool to bring a better service experience through this channel.
The team was also super supportive through the Onboarding process, with a dedicated team assisting. Insider’s third-party integration capabilities are also pretty good. And beyond that, we also get dedicated support from CSM & OXT teams.

MAGIA NATURAL
Colombia
6 months using the app
September 25, 2025

Tive uma ótima experiência na integração entre Insider e Shopify. Facilidade na integração, suporte local e material educacional de apoio ajudam muito no dia a dia. Estou muito satisfeita.

B.O.B Bars Over Bottles
Brazil
6 months using the app
September 19, 2025

Integração rápida e Simples

Caffeine Army
Brazil
Over 1 year using the app
March 6, 2025

We are so pleased with the results of using Insider so far. Insider has helped to improve our customer engagement and conversion for both BUA and in promotional periods. It is a super easy platform to use and the team are very helpful in trouble shooting any issues that may occur when creating campaigns.

MCoBeauty
Australia
10 months using the app
December 5, 2024

The Insider app makes integration easy and seamless, allowing us to connect all our Shopify stores in just minutes. It’s truly plug-and-play—within no time, we had all our customer data, custom attributes, and properties readily available in Insider. Highly recommend this app for anyone looking to get up and running with Insider quickly and efficiently.

EHPlabs Australia
Australia
11 months using the app
July 9, 2024

Easy integration with Shopify, we can glow up with Smart recommender that helps us to increase basket size, and good customer support during the onboarding even after launch.

iStudio Online Store
Thailand
5 months using the app
June 25, 2025

We moved from a CRM with basic marketing capabilities to Insider to unlock the true potential of our user data. Thanks to their native Shopify integration, we’ve been able to connect and activate user interactions across channels with ease. With powerful tools like Architect, WhatsApp, and Web Suite, we’re now running automated, personalized journeys that drive real results. We've achieved over 10X ROI, seamlessly integrated our online and offline data, and now segment users by custom attributes to target them more effectively. Insider has truly transformed our cross-channel marketing game.

Infanti Chile
Chile
10 months using the app
Edited May 15, 2025

Estamos satisfeitos com os resultados que a plataforma está nos trazendo! Aumentamos nossa receita incremental em uma % significativa!

Os Serviços de CRM e CRO são ótimos e com uma visão avançada de mercado!

Basico.com
Brazil
About 1 year using the app