Instafeed: Instagram Feed

Instafeed: Instagram Feed

Reviews (139)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
    128
  • 4% of ratings are 4 stars
    5
  • 1% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    1
  • 2% of ratings are 1 stars
    3
What merchants think

Feedback submitted

Merchants highly value this app for integrating Instagram feeds into Shopify stores, enhancing site aesthetics and engagement. It features easy installation, customizable display options like grid or slider, and supports images and videos. The ability to remove branding is appreciated for maintaining a professional appearance. The support team is noted for being quick and responsive, effectively resolving issues through a built-in chat system.

March 13, 2024

Showing free but free APP. Worst!

My Store
United Arab Emirates
1 minute using the app
Edited July 31, 2022

I have used this app for a while and the support has not been great at all. I have reached out multiple times with either no response or the same copy and paste response. Your instagram profile picture does not even show either, instead you get a generic icon. On top of that the add-on this app provides slows down your page load speeds enormously and has affected the performance of my site. I would not recommend this app.

bycasamira
United Kingdom
3 months using the app
Zegsu Software Solutions LLP replied August 2, 2022

Dear Merchant,

I'm sorry to hear that our InstaFeed app was not able to satisfy your requirements. I would like to take some time to address your concerns and comments.

You contacted us via Email and Live chat seeking help to customize the app in order to show the feed in the GRID layout. Our team responded quickly and set this up for you.

You had further complained that the app is slowing down your website. We responded to you by updating you that the website load speed depends on multiple factors and not just a single app. Our app has been optimized to run with little impact on online stores and the app's Lighthouse performance score is good.

We are still here to help, so if you need any assistance from us, please feel free to reach out to me. I have also sent your an email to you, so you can jsut reply on that as well.

We wish you the best with your business.

Thanks
Arpit
Team Zegsu

June 19, 2023

I wouldn't recommend this app. I used the free version, and it only updated once, when I 'updated' it. The second time I did this it didn't even update.

Very unsatisfied with this app.

Cozy Library
Canada
2 months using the app
1
1