InstaIndex: IndexNow for Bing
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We installed this app, hoping it would help with indexing; however, it not only doubles Shopify's indexing but also slows the store's speed. We tried contacting customer support, but they responded only after a few hours. The support chat widget is not working. You can only send a message there; there is no way to receive a chat response. We have decided to uninstall the app and request compensation for the paid subscription.
We’re really sorry this felt frustrating. We replied to your support request in under two hours by email and also offered a video call to help, but unfortunately haven’t heard back yet. The duplicate submissions you saw are very likely caused by another IndexNow app running alongside ours, and using a single, officially supported IndexNow solution prevents this. The core IndexNow feature does not add any code to store pages. Only optional features like Schema or Instant Navigation add very lightweight code, and these load only if enabled. We’d still be happy to review your setup, help resolve what you were seeing, and discuss compensation as requested.
Great Team ! They go over and beyond to resolve your issues.
Thanks so much for your kind words, Albert! It was a pleasure working with you, and we’re always here if you need anything.
so far so good, professional level tech support, good price, and Microsoft Bing Official Partner is something that we can rely on.
Really appreciate your feedback, Neo! Happy to hear things are going well and that you feel supported. We’re proud to be an official Microsoft Bing partner, and we’ll keep doing our best for you.
Raj was Fantastic. First rate customer service. Would highly recommend. Thank you sooooo much for everything.
Thank you so much for this lovely review, Connie. It truly means a lot to me. It was a pleasure working with you and helping get the schema set up for your site. I’m always here if you need anything at all, and I really appreciate the recommendation.
Excellent support and comprehensive features. Special thanks to Raj for his assistance with JSON-LD implementation.
Thank you so much, Burak! We really appreciate your kind words and support—it means a lot to our team.
Helpful customer service. Looking forward to seeing if it helps my SEO.
Great customer services with high quality feedback.
Constantly adding new features.
Thank you so much for your kind words, Per, we truly appreciate it! We’re here whenever you need support and will keep adding new features to make the app one of the best SEO apps on Shopify.
Лучшее приложение в плане надежности и эффективности, я обращалась к ним не раз и это отличная поддержка клиентов.
Спасибо большое за такие тёплые слова! Нам очень приятно получать такую оценку, и мы всегда здесь, чтобы помочь вам в любое время.
Super helpful app! We saw a boost in traffic after installing it since it instantly updates search engines with our store changes. Works exactly as promised. Definitely recommended!
Thank you so much for your review! We’re delighted to hear our app has been helpful for you. Please don’t hesitate to reach out if you need any further assistance.
I had known about Indexnow for a while but hadn't gotten around to working out how to implement it. Then I found this app. It's very simple to install and use, and customer support (Raj) is very good.
I am submitting a lot of URLs, but many aren't getting indexed. I know it's not InstaIndex that can influence this, but I wonder if Instaindex is all it says it is. It's early days, and I will try it for a year to see otherwise; you can submit 100 URLS manually on webmaster tools, which I think do, in fact, get indexed; however, if you have lots of product URLs, this is quite burdensome.
Thank you for your detailed review, Graham! We’re thrilled that you found our app simple to install and use, and we appreciate your kind words about our customer support. As you mentioned, the app facilitates notifying search engines, but the decision to index ultimately rests with them.
Sites with good SEO typically see a high submission-to-indexing ratio. For newer sites, it's crucial to be patient and address any issues highlighted in Bing Webmaster Tools while continuously improving SEO. The decision to index is determined by algorithms and depends on various factors, including the age and popularity of the site, backlinks, niche, and quality of content.
Rest assured, we are here to help with any issues you encounter when submitting URLs. The Bing team has assigned us a project manager, and we are continuously working with them to ensure our submissions are optimized for search engines. We recently implemented meaningful submissions—a first in any IndexNow implementation on the internet—that compares changes and only submits a URL if the change is important for SEO, thereby improving the quality of our submissions.
We will bring your indexing issue to our contact at Bing. However, based on their usual recommendations, it's vital to focus on SEO improvements, as these are crucial for better indexing results.
Thank you again for your feedback and for giving InstaIndex a try. If you have any further questions or need assistance, please don't hesitate to reach out.