Insureful Shipping Protection
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (63)
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we installed the app and scheduled a meeting to understand how to set up the system as we have a very large store with thousand of products and orders a month, the time for the meeting was 10:30 PM as the support team does not work on USA time.... WHATCH THIS...
even after getting an email reminding us of the meeting NOBODY SHOWED UP, so we had to overpay our team to attend a meeting where the support and customer service did not even care to show up, cancel or reschedule... this tell you EVERYTHING YOU NEED TO KNOW ABOUT THIS APP AND COMPANY...
We sincerely apologize for missing the scheduled meeting and for the inconvenience caused to your team. This was due to an internal coordination issue on our side, and we completely understand your frustration.
This is not the experience we want our customers to have. We truly value your time and would appreciate another opportunity to assist you properly with the setup for your store.
Again, we are very sorry for the inconvenience caused.
Customer service is very helpful! Quick and responsive, didn't need to wait for an email. They were able to help with my problem too.
Easy to use, customer service is prompt with responses and we think it is a great addition to our Online store.
Great Company, Great Service
Good customer service
Great app and support from Dev. Highly recommended.
Thank you so much for your kind words and support! 😊
We’re really happy to hear that you’re enjoying the app and had a great experience with our support team. If you ever need any assistance or have feature suggestions, we’re always here to help.
Great app, great support!
Works great so far and customizable. Very helpful customer service, quick to reply and help me implement. Thanks!
Great app and excellent support! We used Insureful to add shipping insurance and needed help fixing a UX/UI issue on our checkout page. Their team was very responsive and resolved everything quickly. The app is now working perfectly, and we’ve already received insured orders. Highly recommend for anyone looking for a reliable shipping insurance solution with great customer support.
Good app and support help me to setup everything, thank you
