Interakt ‑ WhatsApp Marketing
- Pricing
-
From $21/month. Free trial available.
- Rating
- 4.0 (209)
- Developer
- interakt.shop
Featured images gallery
Interakt automates WhatsApp marketing, enabling businesses to convert chats into sales
Elevate your Marketing and Support functions on WhatsApp. Increase sales by sending automated WhatsApp reminders for abandoned carts and by sending bulk WhatsApp campaigns for product announcements & discounts. Reduce RTO of CoD orders by double confirming these orders on WhatsApp. Improve customer support by sending automated order updates. Also manage incoming customer chats better via a shared team inbox! Moreover, you can apply a WhatsApp Blue Tick to improve credibility!
- Automated WhatsApp reminders for abandoned carts, with a checkout link
- WhatsApp Blue Tick application
- Automated WhatsApp confirmations for order placement, shipment and cancellation
- WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
- Auto-replies configuration for answering customer FAQs on WhatsApp
Languages
English
Works with
- Facebook Ads
- Google Sheets
- WebEngage
- ZOHO CRM
Categories
Pricing
Choose the plan that best fits your business.
Starter Plan
$21 / month
or $180/year and save 29%
+ Additional WhatsApp Conversation charges. For more details, click below on 'See all pricing options'
Features
- API approval & setup
- Automated Notifications
- Shared Team Inbox
- WhatsApp Widget
- Apply for Blue tick verification
14-day free trial
Growth Plan
$41 / month
or $296/year and save 40%
+ Additional WhatsApp Conversation charges. For more details, click below on 'See all pricing options'
Features
- Everything in Starter, plus
- Notifications with delay
- Analytics & Reports
- Basic WhatsApp Chatbot
- Roles & Permissions
- Instagram Automation
14-day free trial
Advanced Plan
$51 / month
or $468/year and save 24%
+ Additional WhatsApp Conversation charges. For more details, click below on 'See all pricing options'
Features
- Everything in Growth, plus
- Advanced WhatsApp Chatbot
- API Rate Limit - 600 msg/min
- Agent Stats
- Advanced Chat Auto-routing
14-day free trial
Premier Plan
$99 / month
or $839/year and save 29%
+ Additional WhatsApp Conversation charges. For more details, click below on 'See all pricing options'
Features
- Everything in Advanced, plus
- WhatsApp AI Agent (Sales Agent)
- WhatsApp AI Agent (FAQ Agent)
- WhatsApp AI Agent (Lead Qual Agent)
- Popup for Collecting WhatsApp Numbers
- Cart Reminders (to nos. given in popup)
- Shopify Actions in Workflow Builder
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (209)
Fairly average experience. The pre onboarding support is good up until you make the payment. After that it is very difficult to get support for anything. Abandoned cart messages never work, Order confirmations fail about 30% of the time, shipping confirmations about 10% of the time. Support to resolve these issues are non-existent. Tried it for 8 months, now I have made the switch to AISensy.
We have had a wonderful experience with the Interakt support team. We have been using the Interakt WhatsApp API system for more than 3 years, and it has helped us increase our WhatsApp inquiries and boost our sales.
The application is very helpful for our business, especially because the mobile app is available, which makes it easy for us to chat anytime. The customer support team is excellent. Whenever we face any issue, we just drop an email and the team gives quick support.
A special thanks to Nishant Arora for the Google Meet training and support. The training was very helpful and made it easy for us to learn and understand everything clearly.
Thank you, Interakt team, for your great support. We only have one small request: please update the Interakt dashboard with a newer and faster UI. This is just our opinion. Overall, we are very happy with Interakt and truly appreciate your service.
I have been disappointed with my experience using Interakt.
They offer a 14-day demo, but it does not provide access to all features, including key integrations. As a result, the only way to properly test the platform was to pay $51. Unfortunately, after paying, the app did not work as expected, leaving me out of pocket without being able to adequately evaluate the product.
The chatbot builder is also very basic, with limited features and a clunky user experience. It lacks the flexibility and functionality I expected, making it difficult to build and manage effective automated conversations.
Before signing up, I was also promised a fast-tracked onboarding/demo process. However, after payment was made, I was informed that I would need to wait approximately a week. This was frustrating as it did not match the expectations set during the sales process.
The support has also been poor. Despite raising several issues, I have not received satisfactory resolutions, and communication has often been slow and unhelpful. For a platform focused on customer communication and automation, I expected a much higher standard of support.
Unfortunately, due to the lack of effective support, the limitations of the chatbot builder, and unresolved issues, I have decided to uninstall the platform and move to an alternative.
Support
App support provided by interakt.shop.
Resources
Developer
8th floor, A-801, Cello Triumph,, IB Patel Road, Goregaon East, Mumbai, MH, 400063, IN
Launched
July 14, 2021
More apps like this
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
