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Intercom

Intercom

Developed by Intercom

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Price: From $49.00 / month Free Trial: 14 days More info
  • Provide personal, real-time chat support to store visitors to help them with their purhcase
  • Convert visitors to customers with targeted messages based on their behavior in your store
  • Get a complete view of your customers and their activity in an easy-to-use dashboard

Track, engage and convert your store visitors

Intercom makes communicating with your visitors and customers simple, personal and fun.

Get a complete view of your customers’ purchasing behaviour, engage and support them with friendly live chat, and re-engage them with targeted emails.

Convert visitors to customers


Encourage action by sending targeted messages on your website, automatically triggered by a visitor's behavior in your store.

Drive more sales


Send targeted, personalized emails to customers or leads based on their behavior in your store to tell them about new products and promotions

Help your customers complete their purchase


Offer friendly, personal live chat support to customers and see their purchase history to better answer questions or resolve issues with their order without them needing to leave your store

Get a complete view of every customer


See a live profile for every visitor that starts a conversation, capture them as leads, and keep their full history when they become customers

This integration works with Intercom’s Acquire, Engage and Resolve products.

Over 13,000 customers are already using Intercom to communicate with their customers personally, at scale. Find out more about Intercom's features at intercom.com

Intercom reviews (1)

posted

We really wanted to use this app but it's a VERY POOR implementation.

1) It imports ALL Shopify accounts, even users that never visited or logged into our website. This is great for their pocket but not an accurate user count. We use 3rd party selling channels (like Amazon) and have those orders imported into Shopify. Intercom imports these @amazon.com accounts, even though they state they only count users as those that actually log into your website.

2) The Shopify customer and order data this app shows is pretty lame, compared to ZenDesk, ReAmaze or other helpdesks or live chat apps we've tested. It's raw data and you can't click on any of it.

Intercom has some great solutions and I hope they actually read this review and put forward a more useful app for Shopify stores. This review isn't about their service, it's about their Shopify app.

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From $49.00 / month

Try Intercom Acquire free for 14 days. Using the Intercom platform to see your users with live data and event tracking is free forever.

14 days

Requirements

Intercomfree

Support & Sales

Intercom
team@intercom.io
intercom.com
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