iScale Easy Support AI

Pricing: Free plan available. Free trial available.
Rating: 0.0 (0 Reviews)
Developer: iScale Apps

Save time by generating one-click replies, categorizing customer emails, and filtering spam with AI.

Easy Support AI, integrates to shopify and helps merchants handle customer emails more efficiently by using AI to categorize messages, detect spam, and generate quick replies. The app identifies returning and new customers, groups emails accordingly, and shows customer profiles to reduce back-and-forth between Shopify and the inbox. Merchants can respond faster with suggested replies and keep conversations organized without external helpdesk tools.

AI-generated replies with full customer history as context
Unified customer profiles and past conversations in one place
Automatically sorts emails by request type (invoices, shipping updates, etc.)
Returning vs. new customer detection
AI spam detection and other unwanted messages to keep inbox clean

Languages

English

Works with

Gmail
Microsoft 365

Pricing

Free

1 email account
20 AI replies/month
50 emails sent/month
10 AI tasks/month
Automatic email categorization

Starter

$9.99 / month

or $95.88/year and save 20%

2 email account
300 AI replies/month
500 emails sent/month
500 AI Tasks/month
Email attachments
Conversation history
Automatic email categorization
Client notes

3-day free trial

Pro

$19.99 / month

or $191.88/year and save 20%

All in starter
3 email accounts
1000 AI replies/mo
2000 emails sent/month
2000 AI Tasks/month
Custom Ai Templates/Prompts
Priority support

3-day free trial

Enterprise

$39.99 / month

or $383.88/year and save 20%

All in pro
Unlimited email accounts
Unlimited AI Tasks/month
10000 emails sent/month
5000 AI replies/month
Advanced stats (coming soon)
Multi-agent support (coming soon)
Premium support

3-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

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Support

App support provided by iScale Apps.

Resources

Developer

iScale Apps

Couladère, FR

Launched

December 3, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
Store owner

Name, email address, phone number, physical address