Joy Subscription App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (52)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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I just downloaded this app to my store to set up a recurring subscription product and it's good! It's free, built for Shopify, and user-friendly/intuitive. The customer service is great and Sonny was super helpful and polite.
There is some room for improvement: adding conditional logic for cancellation and pause rules would be nice. I would also love it if we could edit the verbiage ourselves and write custom policies without having to reach out to support. That being said, the support team is super helpful and responsive, so it's okay how it is for now.
Thank you for your thoughtful feedback! We're so glad to hear you're enjoying the app and found it intuitive and user-friendly. Your suggestions for improvement are greatly appreciated—we’re always looking for ways to enhance the experience. It’s wonderful to know our support team has been helpful and responsive. Thanks for giving Joy Subscriptions a try! 😊
Great and easy to use the App. I had only a few questions in advance and Jasmine helped me quickly, in an extremely friendly and competent manner.
Thank you so much for your feedback! We're happy to hear you found Joy Subscriptions easy to use and that your questions were answered quickly. We're always here to help!
Hana was absolutely amazing in helping me with my problem. She was incredibly friendly, patient, and focused, always making me feel supported. Her responses were quick, clear, and efficient, solving everything in no time. Hana truly goes above and beyond—she fully deserves 5 out of 5 stars. Highly recommended!
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our support. It's great to know Hana made you feel supported and solved everything efficiently. Your recommendation means so much to us! 😊⭐️
Really useful, Hana was very supportive and helpful through the chat to translate the app
Thank you for your feedback! We're glad to hear you found the app useful and that our support team was able to assist you effectively. We're always here to help! 😊
I used the plugin for 3 Days and it does exactly what i need. And its a FREE APP.
Big thanks to Hana form the Support Team
Thanks for sharing your experience! We're glad to hear Joy Subscriptions is meeting your needs, and we're happy you're enjoying the app. Appreciate the shoutout to our support team!
Audrey was absolutely amazing and patient with me today, the service didn't have one function I was looking for but the rest of it was so smooth and Audrey was so good I decided to stick with it! :)
Thank you! We're thrilled to hear Audrey’s support and the smooth experience won you over. We’re here for you! 😊
Thank you Jasmine, very helpful!
Thank you for your wonderful feedback ^^
Excellent customer service. Immediate response and able to fix things on the back end so I didn't have to code anything. Much better than the other app I was using in the past.
Thank you for your feedback! We're thrilled to hear you had such a great experience with our customer service and found it hassle-free. Glad to know we could make things easier for you! 😊
Abby was great! Really helpful and quick.
Thank you for your feedback! We’re happy to hear you had such a great experience. We’re always here to help! 😊
Awesome app. and great customer service! Hana was so easy to work with She installed everything super fast. The app works great. Easy. Highly recommend!
Thank you for your kind words! We're thrilled to hear you're enjoying Joy Subscriptions and found the setup so easy. Your recommendation means a lot to us! 😊