Joy Subscription App
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.9 (349)
- Developer
- Joy Subscription
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Subscription app for recurring payment, subscription box, bundle, and abonnement
Joy automates subscription, creating subscribe and save widget, subscription box, bundles that increase customer retention. With Joy subscription app, you can manage every detail with ease (subscribers, bundles, and discounts). Offer your customers high-converting subscription widgets, quick checkout links with discounts and varied frequency, making subscribing irresistible. Customer portal provides full control over their subscription. Add frequently bought together widget to boost AOV.
- Flexible subscription → Offer frequency, discounts and payment types
- Product bundles → Frequently bought together widget with discounts
- Customer portal → Allow subscribers to add, change, pause, and cancel anytime
- Subscription box → Give your customers control over box customization
- Payment recovery → Decide attempts and delays between retries on failed payments
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, Japanese, French, German, Italian, and Spanish
Works with
- Checkout
- Shopify POS
- Customer accounts
- Joy Loyalty
- PageFly
- EComposer
- Klaviyo
- Subscription
Categories
Subscription types
Pricing
Free
Free
- Pay as you go plans
- Prepaid plans
- Match theme color
- Basic notifications
- Customer portal
- Full subscription management
- Pay after $1,000 subscription revenue
Starter
$29 / month
+1.5% transaction fee per order generated by the app - Maximum $2,000 MRR
- Widget design
- 2-language translations
- Bundles
- Low stock notifications
- Basic order management
- Full subscriber management
- Customer portal secure login with OTP
14-day free trial
Advanced
$99 / month
+1% transaction fee per order generated by the app - Unlimited MRR
- Widget customization
- Unlimited translation
- Subscription box
- Payment recovery (Dunning)
- Customer portal permission
- Full order management
- Custom SMTP
- Tag management
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (349)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for building recurring revenue through efficient subscription management. Key features like Dunning Management and the Customer Portal reduce merchant workload and enhance customer independence. It integrates smoothly with Shopify, supports Average Order Value enhancements, and is noted for its reliability. The 24/7 customer support is also praised for its prompt and helpful service in handling issues and customization requests.
The customer support is excellent, and we have been able to generate thousands of subscription sales using this app. We worked with Abby to resolve any questions we had and she was really helpful.
So far it's been working well for me! The support team is helpful. They respond fairly quickly. I really appreciate their hard work. This time Bill helped me. In the past, Jade, Hana, Alyssa, Charles, and Felicity helped me. Sometimes they had to talk to others, but I don't expect them to know everything perfectly (it's better they dig in instead of giving me false info like many other support teams do), and in the end all issues got solved thanks to them. So, thank you all.
I don't know if I am just cursed with their support.
It seems like everything I try to do, they end up messing up another thing up.
Got to the point where they had to nuke the perfectly functional subscription page, and of course, they end up screwing something else up.
Tech support - you cant' even talk to, it's just a customer support rep that tries to help with clearly inadequate training. And their tech support only works the week.
You end up having a conversation with someone and then ten minutes someone else jumps in and then says its the end of their shift.
You'd think their platform would have more customizability, instead of having to reach out to their support team (which are more than ok to fix most things) -- But the things they are fixing ARE THINGS WE SHOULD HAVE ACCESS TO FIX OURSELVES.
The user experience - or lack-there-of is absolutely absurd.
It feels like this entire app is an afterthought and was made in a closet somewhere with the lights off.
Hi team,
Thank you for sharing your feedback with us so openly. We truly appreciate you taking the time to explain your experience, and we're very sorry for the frustration this process has caused.
1. Regarding the support experience:
We hope you can understand that our support team works in shifts to ensure coverage across different time zones. In your case, the handover between shifts did not go as smoothly as it should have, which led to repeated explanations and delays in follow-up. This gap in coordination caused inconvenience and made the support experience more tiring than it should be. We sincerely apologize for this and appreciate your patience and understanding while we continue to improve our internal handover process.
2. From the product side:
Our tech team has reviewed your feedback and acknowledged both the app's current limitations and the need for clearer technical guidance. We're working to improve alignment between our support and technical teams to better assist merchants with complex matters. We’ve also implemented additional customization options for the subscription box, giving you more flexibility to control how information is displayed on the storefront: (https://capture.avada.io/i/e1WjSUPU7pQW)
Regarding the discount issue, our tech team confirmed this was a display error related to plan discounts. While it didn't affect actual checkout or billing, we understand how confusing this appeared to customers. We've implemented improvements to prevent similar issues. Since your store now uses 2 tier discounts(https://capture.avada.io/i/xFABLawPevX9) (aligned with Shopify's multiple discount limitations), the recurring subtotal should display correctly and remain stable.
Thank you again for your patience and for being so direct with us. We hope to hear back from you, and please let me know if there is anything more we can do to better support you.
Kind regards,
Joy Team
Support
App support provided by Joy Subscription.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, Shopify Functions, Online Store
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Edit customers
Customer data
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Edit products
Inventory, products, publications of products on sales channels, product listings, or collections
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Edit orders
Assigned fulfillment, draft orders, merchant managed fulfillment, order edits, all order details, Subscription contracts, shipping information, or third-party fulfillment
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View and Sync Discounts
Discount codes and promotions
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Edit Shopify Functions
Cart transforms
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Edit your Online Store
Pages on your Online Store or theme
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Edit other data
Customer payment methods, locations, Online Store navigation, translations, or purchase options
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