Joy Subscriptions App

Joy Subscriptions App

Reviews (466)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app delivers strong business value for subscriptions, memberships, and build‑a‑box offers at an excellent price. Many report higher recurring revenue and repeat orders, plus fewer support tickets thanks to a self‑service customer portal and effective dunning tools. Merchants like the clean, intuitive interface, multilingual support, and highly customizable widgets, and frequently praise fast, proactive support with migrations, custom coding, and theme integration.

November 3, 2026

I've been using this app for over a year and I LOVE it!!! The customer support is phenomenal. Most recently I needed to make an update to my subscription boxes and I wasn't quite sure how to set it up properly. Lily was so quick to respond and help me get it setup.

So thankful to the whole team!

Warm and Wooly
United States
Over 1 year using the app
October 31, 2026

Great customer service experience with Arthur

Soft Society
United States
11 days using the app
October 26, 2026

Just started using this app and so far I am impressed with the product and customer support. Arthur helped get our subscription service up and running with ease. He has been super helpful. We are excited to have this service as part of our website!

Sarah DeAngelo & Adorne
United States
3 days using the app
October 22, 2026

Excellent app and great customer support. The Joy Subscription app is easy to use, and the support team is very helpful and responsive. Special thanks to Kipuka for the quick assistance, patience, and professional support. Really appreciate the excellent service. Highly recommended.

Happnin Hlth GCC
United Arab Emirates
4 months using the app
October 10, 2026

Olivia from the Joy Subscriptions App support team was absolutely wonderful today! she was fast, incredibly helpful, and resolved my issue in no time. Thank you so much, Olivia!

Voila Pure
United Kingdom
12 months using the app
October 7, 2026

The app is great and has been pretty seamless! They're able to easily customize things, and their custom service is wonderful! They're so helpful and quick - Ansera did an incredible job at helping me modify a ton of things! I've tried a few apps and I'd recommend them for subscriptions!

ENSANTÉ
United States
About 1 year using the app
October 2, 2026

IRIS was fantastic at helping me set up the subscription app.. Very friendly and professional! Thank You !!

Tiffany's Ceramics
United States
About 2 hours using the app
September 15, 2026

Great App! - The app is intuitive. Support is awesome and quick reply.

UFCBIO
United States
11 months using the app
September 13, 2026

Iris just helped me with something that is probably simple for them but was NOT simple for a non-tech person. She was SUPER fast and fixed my issue. I have started with the free version, but I'm sure I'll upgrade soon once we get those customers in, which Joy ALSO helps with! Amazing!

MesaMima
United States
About 23 hours using the app
September 8, 2026

The team (Olivia especially) was extremely responsive and assisted me with my needs in a timely manner! Awesome service to have.

pitabytes creative
United States
3 months using the app