Joy Subscriptions App
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Reviews (417)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for building recurring revenue with seamless Shopify integration. Its features, like the Customer Portal and Dunning Management, reduce support workload and recover failed payments. The app is praised for stability, ease of setup, and compatibility with other apps. Customer support is highly regarded, especially the live chat for quick responses. The app is feature-rich and efficient, offering substantial functionalities even in its free plan.
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Joy subs is the one of the best subscription apps out there! We've bounced around to many other subscription platforms and none are as responsive and attentive as Joy Subs is. We've had a few issues here and there and the service reps (shout out to Iris!) have been super helpful for every request.
I was struggling to get my subscription set up properly. I tried a few times over the last couple of months, got frustrated, and gave up. I had time today to reach out for some help. Avery was a big help. My frustration showed in the beginning, and he showed patience!! He kept me in the loop while he was working. He even offered to send me an email to let me know when he was done, since I have a lot of products. Things were all taken care of, and he was able to answer my questions! Thanks, Avery!!
Great app and Avery was very helpful when I required support. The app has helped to generate regular business and has made ordering easier for my customers.
easy to use and has all the functionality I need. Just know that you cannot set up a subscription with bundles using Shopify Bundles.
el servicio al cliente en vivo es exceptional , super amables y eficientes rápidos amo joy subcriciones le ha dado mucho valor a mi pagina wed y cada que tengo una pregunta simplemente chateo con un agente en vivo y soluciona mis dudas eficazmente . muy feliz con el servicio de esta app
The team at Joy Subscriptions has provided the highest level of service I have ever encountered in an app team (and we've installed ALOT of apps!). Daniel and Philip really took the time to understand our needs and build us a customised solution. They have been very responsive thoroughout the entire process and an absolute pleasure to work with. We have tried several other subscription apps and this is by far the best we have found.
I’m truly impressed with the support team at Joy Subscription. They genuinely understand the business and know how to help us during difficult times when selling subscription products - especially Philip Lee, who is particularly outstanding.
All the features in the app are unrestricted, completely free, and more comprehensive than I expected.
Excellent subscription app! Seriously. Not only is it easy to use, but the widget design, customizable plan options, and low cost make this one of the best subscription apps I've tried. Not to mention, the customer service/support team are phenomenal!!!! Very quick response time, very helpful with all issues or questions that may pop up, and extremely polite. I've spoken with Avery who has been great with helping me troubleshoot my issues, or add new features that weren't initially an option within the app. 10/10 recommend Joy subscriptions.
I had a few issues with some orders due to a few mistakes I made on my end. Fortunately, I contacted customer service through chat and Iris helped me correct the issues I had in a timely and professional matter. She did a great job!
This is a rating for the app support, which so far has been great. Olivia helped me out very promptly, and with clear instructions when needed.