Reviews (71)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 19, 2024

⭐️⭐️⭐️⭐️⭐️ | Amazing App with Unmatched Support from Audrey!

The Joy Subscriptions app by AVADA is truly a fantastic tool, but what takes it to the next level is the incredible support provided by Audrey. From the very start, Audrey has been an absolute superstar! She guided us through the setup process with such patience and expertise, making everything feel so seamless.

Audrey's dedication to helping us optimize our subscription model was unmatched. She didn’t just answer questions; she anticipated our needs and offered proactive solutions that made a huge difference. Her deep knowledge of the app and her willingness to go above and beyond to ensure everything worked perfectly really impressed us.

I cannot recommend Joy Subscriptions enough, and a big part of that is because of Audrey’s outstanding support. If you’re looking for a reliable app backed by someone as knowledgeable and helpful as Audrey, you’ve found the perfect solution! Thank you, Audrey, for making our experience so smooth and successful! ✨

Kippenpakket.nl
Netherlands
13 days using the app
Joy Subscription (by Avada) replied November 20, 2024

Thank you for your glowing review! We’re thrilled to hear how much Joy Subscriptions has helped and how Audrey made your experience so seamless. It’s always our goal to provide outstanding support, and your kind words inspire us to keep delivering! 😊✨

October 16, 2024

This app is everything you need plus more. Abby and the others I’ve worked with have all been a blast, super helpful and super quick. I completely recommend this product for anyone interested in their type of services!!

RESPONSIBLE NUTRITION
United States
About 1 month using the app
Joy Subscription (by Avada) replied October 21, 2024

Thank you for your awesome feedback! We're thrilled to hear that Joy Subscriptions has been everything you need and that our team has been helpful and quick. We appreciate the recommendation and are excited to continue supporting you!

October 27, 2024

We've been using this Shopify subscription app for a week now, and it has completely transformed our approach to recurring revenue. Setting up subscription products was incredibly straightforward, and the user interface is intuitive, making it easy for both us and our customers.

The customer service is also top-notch! Especially Damian and Raymond! Anytime we had questions, the support team responded quickly and provided clear solutions.

If you’re looking to add a subscription model to your Shopify store, I highly recommend this app. It’s reliable, user-friendly, and packed with features that make managing subscriptions a breeze.

Cattle Creek Mercantile™
United States
19 days using the app
Joy Subscription (by Avada) replied October 28, 2024

Thank you for your wonderful feedback and for believing in Joy Subscription app! We're so happy to hear it's making a difference for your store, and we’re here to keep supporting you every step of the way!

November 25, 2024

This is hands down the best subscription app on Shopify! It’s incredibly easy to use and offers all the features you could ever need to manage subscriptions seamlessly. The customer support is absolutely amazing, they are available 24/7 and always go above and beyond to help with anything you can think of. Highly recommend!

RELICODES
Czechia
9 days using the app
Joy Subscription (by Avada) replied December 1, 2024

Thank you for your amazing feedback! Making things seamless and being there 24/7 for our users is what we strive for. Your recommendation means the world to us! 😊

November 29, 2024

I recently had the pleasure of working with Alyssa while setting up the Joy app for my Shopify store, and I couldn’t be happier with the experience! Alyssa was incredibly patient, knowledgeable, and responsive throughout the process. She guided me step-by-step, addressing all my questions with clear and helpful explanations. Her positive attitude and dedication to ensuring my app was installed and functioning perfectly truly stood out. Exceptional customer service like this makes all the difference—thank you, Alyssa, for going above and beyond! Highly recommend!

Secure Measures
United States
26 days using the app
Joy Subscription (by Avada) replied December 1, 2024

Thank you for sharing your wonderful experience! We're thrilled to hear how helpful and supportive Alyssa was during your setup process. Exceptional customer service is what we aim for, and it’s great to know Alyssa made such a positive impact. Your recommendation means so much to us—thank you! 😊✨

December 10, 2024

Very quick to respond and so helpful. They were able to bulk add all of my products and make sure everything was functioning as it should.

New Hampshire Mushroom Company LLC
United States
22 days using the app
Joy Subscription (by Avada) replied December 16, 2024

We’re so happy to hear that our team could assist you quickly and ensure everything is working perfectly. Bulk-adding your products can be tricky, so we’re glad we could help make it seamless for you. Let us know if there’s anything else we can do!

December 12, 2024

The app is clean, minimal, and functions well. While there’s room for additional features, I’m confident those are on the horizon. What really stands out is the team’s openness and responsiveness to feedback and customisation requests. Their customer service and work ethic are truly exceptional—they’ve been consistently helpful, approachable, and friendly throughout.

Glow Logic
Australia
19 days using the app
Joy Subscription (by Avada) replied December 16, 2024

Thank you so much for this thoughtful review! We're delighted to hear that you're enjoying the app's design and functionality. Your feedback on additional features is incredibly valuable to us, and we’re working hard to continuously improve. We’re also thrilled that our team could make a positive impression. Please reach out anytime, we’re here to support you!

November 21, 2024

Hana was absolutely amazing in helping me with my problem. She was incredibly friendly, patient, and focused, always making me feel supported. Her responses were quick, clear, and efficient, solving everything in no time. Hana truly goes above and beyond—she fully deserves 5 out of 5 stars. Highly recommended!

Nanocare
Germany
20 days using the app
Joy Subscription (by Avada) replied December 1, 2024

Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our support. It's great to know Hana made you feel supported and solved everything efficiently. Your recommendation means so much to us! 😊⭐️

December 17, 2024

Amazing app with super fast customer Support. Hana did a fantastic job to resolve our issue. Great service.

Box by Bee
New Zealand
About 2 months using the app
Joy Subscription (by Avada) replied December 20, 2024

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our app and that Hana was able to assist you quickly and effectively. We'll be sure to pass along your compliments to her. If you ever need further support, we're here to help!

November 20, 2024

These guys are fantastic!!!! We had a custom theme that did not support any subscription app but Joy figured out how to customize their app to run on our theme and helped us set up all of our products with a subscription option in our store. Abby from their support team was incredibly helpful, professional and proactive in getting us all set up and Andrew from the technical team made it all happen. After having dealt with many different apps on Shopify and lots of frustrations and nowhere to turn when things don't work, Joy Subscription is truly a joy to work with. Can't recommend enough!!!

Doctor D. Schwab Skin Care
United States
About 22 hours using the app
Joy Subscription (by Avada) replied December 1, 2024

Thank you for sharing your amazing experience! We’re thrilled to hear Joy Subscriptions was able to customize the app for your theme and get everything set up seamlessly. It’s wonderful to know our team went above and beyond to help you out. Your recommendation means the world to us! 😊