Joy Subscriptions App

Joy Subscriptions App

Reviews (417)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for building recurring revenue with seamless Shopify integration. Its features, like the Customer Portal and Dunning Management, reduce support workload and recover failed payments. The app is praised for stability, ease of setup, and compatibility with other apps. Customer support is highly regarded, especially the live chat for quick responses. The app is feature-rich and efficient, offering substantial functionalities even in its free plan.

April 24, 2026

Joy subs is the one of the best subscription apps out there! We've bounced around to many other subscription platforms and none are as responsive and attentive as Joy Subs is. We've had a few issues here and there and the service reps (shout out to Iris!) have been super helpful for every request.

Old Salt Coffee
United States
About 1 year using the app
April 7, 2026

I was struggling to get my subscription set up properly. I tried a few times over the last couple of months, got frustrated, and gave up. I had time today to reach out for some help. Avery was a big help. My frustration showed in the beginning, and he showed patience!! He kept me in the loop while he was working. He even offered to send me an email to let me know when he was done, since I have a lot of products. Things were all taken care of, and he was able to answer my questions! Thanks, Avery!!

KINKY
United States
About 1 year using the app
March 31, 2026

Great app and Avery was very helpful when I required support. The app has helped to generate regular business and has made ordering easier for my customers.

Natures Herb
United Kingdom
10 months using the app
March 30, 2026

easy to use and has all the functionality I need. Just know that you cannot set up a subscription with bundles using Shopify Bundles.

TearRestore
United States
9 months using the app
March 4, 2026

el servicio al cliente en vivo es exceptional , super amables y eficientes rápidos amo joy subcriciones le ha dado mucho valor a mi pagina wed y cada que tengo una pregunta simplemente chateo con un agente en vivo y soluciona mis dudas eficazmente . muy feliz con el servicio de esta app

Dolly Cardona
United States
12 months using the app
March 15, 2026

The team at Joy Subscriptions has provided the highest level of service I have ever encountered in an app team (and we've installed ALOT of apps!). Daniel and Philip really took the time to understand our needs and build us a customised solution. They have been very responsive thoroughout the entire process and an absolute pleasure to work with. We have tried several other subscription apps and this is by far the best we have found.

Spray-Free Farmacy
Australia
3 months using the app
April 28, 2026

I’m truly impressed with the support team at Joy Subscription. They genuinely understand the business and know how to help us during difficult times when selling subscription products - especially Philip Lee, who is particularly outstanding.

All the features in the app are unrestricted, completely free, and more comprehensive than I expected.

Nuday
United Arab Emirates
14 days using the app
April 4, 2026

Excellent subscription app! Seriously. Not only is it easy to use, but the widget design, customizable plan options, and low cost make this one of the best subscription apps I've tried. Not to mention, the customer service/support team are phenomenal!!!! Very quick response time, very helpful with all issues or questions that may pop up, and extremely polite. I've spoken with Avery who has been great with helping me troubleshoot my issues, or add new features that weren't initially an option within the app. 10/10 recommend Joy subscriptions.

Pop Snax
United States
13 days using the app
May 11, 2026

I had a few issues with some orders due to a few mistakes I made on my end. Fortunately, I contacted customer service through chat and Iris helped me correct the issues I had in a timely and professional matter. She did a great job!

Ocean Harvest Sea Moss
United States
About 1 year using the app
April 21, 2026

This is a rating for the app support, which so far has been great. Olivia helped me out very promptly, and with clear instructions when needed.

happly
United States
8 months using the app