Juphy: AI Chatbot & ChatGPT

Juphy AI handles our customer inquiries about our supplements with expert accuracy. Its multi-language support and product recommendations have enabled AI-led sales and improved customer satisfaction! A lot of our consumers are non-English speaking customers, and having this helps our customers and sales.

XLR8: "Juphy AI has really stepped up our customer service at the fitness store. It’s amazing how fast it answers questions about our equipment and apparel—whether someone’s asking about the durability of a yoga mat, sizing for compression gear, or which dumbbells are best for their workouts. It even shares tips on how to use and maintain the gear, which our customers love. With Juphy AI available 24/7, we’re always there for our shoppers, even during the busiest times, and it’s definitely helped keep them coming back!"

Juphy is amazing! It basically handles my customer service directly on the site. It's nice that it allows you to see chat history and you can correct prior responses or type in your own responses. It handles most questions on the front end but sends me an email when it's my time to jump in. The customization options for this app are also nice, you can assign it to any page and choose how it is displayed. I would highly recommend!

We’ve had a smooth experience using Juphy on our Shopify store. The chatbot is easy to integrate, user-friendly, and a great tool for automating customer support. The support team is responsive and helpful whenever needed. Occasionally, there are minor glitches when training the chatbot, but overall it’s a solid app that adds value to our store.

I initially had doubts about training an AI system, but the Juphy team extended my trial and supported me through the process. Now, Juphy AI greatly reduces our workload in both support and sales. Thanks to the email forwarding feature, we only step in when truly needed.

Juphy AI is a game-changer! I was blown away by how easy it was to set up and start using. It brings all our customer messages into one place, so we’re not juggling different platforms. The chatbot itself is smart and really picks up on what customers need, so we’re spending less time replying and more time actually helping people out.

Juphy’s AI Agent efficiently manages the majority of our inquiries related to kitchen appliances and tableware, helping our website visitors find what they need more quickly. Initially, we expected training the AI to be a time-consuming process due to our extensive product catalog, but it turned out to be surprisingly quick and easy. We particularly appreciate that it only escalates special cases to our customer support team via email, reducing our team's workload. Additionally, we customized the chatbot to communicate in Norwegian while still supporting responses in 98 languages.

Juphy is great. You can manage all social accounts under your workspace very easily. Also they'll give you access to Shop Assistant which saves you a ton of time and you use your support rep for anything else. it works pretty great with Shopify giving all details to customers. So happy...

Seems a great product that I would love to integrate into my store. Easy to set up and worked well. I like to be able to step away from my shop to relax , and lovely to know that any questions are being answered!

Customer support seems pretty good too.

Unfortunately not enough demand in my shop in Norway for it yet, but something I will install again in future when traffic is higher!

We tried tons of Chatbots and Juphy is definfelty the best. Its very simple to implement and customize. Also the support team is great as they are very responsive and supportive. They also offer to train the bot based on some provided inputs, in our case they trained the bot based on our very intensive blog. That being said, training of the bot is not (yet) perfect, so it's sometimes little bit hard to get the bot answering what you want him to answer.