Kaily AI Shopping Assistant

Pricing: Free plan available
Rating: 0.0 (0 Reviews)
Developer: Shopsense Retail Technologies Limited

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View demo store

Sell more and automate customer support with AI across all your channels

Kaily helps merchants automate every customer conversation, from product discovery to post-purchase support.Convert more visitors with abandoned cart recovery, order tracking, return management, instant customer support and AI-powered product recommendations. Your team can manage conversations from every channel including WhatsApp, Instagram, Facebook, email, X, and live chat from a single inbox, with seamless AI-to-human handover whenever needed.

Sales Automation: Recover abandoned carts, convert COD orders & upsell customers
AI Shopping Assistant: Recommend products & answer customer questions instantly
AI Customer Support: Automate order tracking, returns & post-purchase support
AI + Human Support: Let AI resolve routine queries and hand over complex cases
Unified Inbox: Manage web, WhatsApp, Instagram, Facebook, email on one channel

Languages

English

Works with

Shopify Admin
CRMs
ERPs
Marketing Platforms
Payment Gateways
POS Systems

Pricing

Choose the plan that best fits your business.

Free

Features

1 AI agent
500 Message Credits
500,000 Datasource Characters
10 Crawl Pages Limit Per Website

Growth

$39 / month

Features

1 AI Agent
5,000 Message Credits
6,000,000 Datasource Characters
500 Crawl Pages Limit Per Website
90 Days Conversation History

Business

$199 / month

Features

2 AI Agents
20,000 Message Credits
25,000,000 Datasource Characters
1000 Crawl Pages Limit Per Website
180 Days Conversation History

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

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Support

App support provided by Shopsense Retail Technologies Limited.

Resources

App Documentation

Developer

Shopsense Retail Technologies Limited

WeWork Vijay Diamond, Andheri East, Mumbai, Cross Rd B, Marol, Industrial Area, Mumbai, MH, 400093, IN

Launched

June 23, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

Sensitive data

Name, email address, phone number, physical address
Device and activity data

Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data:

Store owner, blog contributors

Store owner

Name, email address, phone number, physical address
Blog contributors

Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, gift cards, Online Store, custom data

Edit customers

Browsing behavior, customer data, customer tags
Edit products

Inventory, product listings, products, collections
View orders

Assigned fulfillment, order fulfillments, order edits, all order history for the last 60 days, third-party fulfillment
View gift cards

Gift card transactions, gift cards
Edit Online Store

Online Store pages, Online Store script tags, theme, checkout page
View custom data

Metaobjects
View other data

Locations, bundles, product and variant inventory, product in-store pickup availability and locations, product tags, selling plans