Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
June 1, 2023

Amazing customer service. Super helpful. Would recommend to any Shopify website owner. They respond very quickly.

BeanBuzz
United States
5 days using the app
Kaktus replied July 13, 2023

Thank you for your fantastic feedback! We're thrilled to hear that our customer service has been amazing and super helpful to you.

We greatly appreciate your recommendation. Word-of-mouth recommendations are incredibly valuable to us, and we're grateful for your support and trust in our services.

If you have any further questions or need any assistance in the future, please don't hesitate to reach out. Thank you for choosing our services and for your support!

Best regards,
KaktusApp team.

June 1, 2023

Easy to use app I recommend. The support service is good Vitalli was very helpful solved my problem.

Ecomnomic
United States
4 days using the app
Kaktus replied July 13, 2023

Thank you for your positive feedback! We're delighted to hear that you found our app easy to use and that you would recommend it.

We greatly appreciate your kind words about our support service, specifically Vitalli. If you have any further questions or need any assistance, please don't hesitate to reach out.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

Edited June 1, 2023

Service client au top et très réactif !!! Je suis tombé sur Vitalli, super.

AvEnLy
France
5 days using the app
Kaktus replied July 13, 2023

Merci beaucoup pour votre excellent retour !
Nous transmettrons vos compliments à Vitalii et à l'équipe du service client. Ils seront ravis de savoir que leur assistance a été appréciée.

Si vous avez d'autres questions ou avez besoin d'une assistance supplémentaire, n'hésitez pas à nous contacter. Nous sommes toujours là pour vous aider.

Merci d'avoir choisi notre service et pour votre soutien !

Cordialement,
L'équipe de KaktusApp.

September 13, 2023

Terrible, messed up our cart page. Adjustments to cart items with the plus and minus button now duplicates the product inside the cart, removing the product also duplicates it again. They should be removed from the app store list for this terrible code corruption, so rookie. PLEASE FIX NOW!

PureClean Performance
United States
4 minutes using the app
July 15, 2022

Sehr gute App. Einfach zu verstehen und anzuwenden. Danke für den tollen Support. Ich bin mehr als zufrieden.

Biggasnoop
Germany
Over 1 year using the app
Kaktus replied May 9, 2023

Vielen Dank für das positive Feedback!

Wir freuen uns sehr, dass Sie mit unserer App und dem Kundensupport zufrieden sind. Wenn Sie weitere Fragen oder Anliegen haben, zögern Sie nicht, uns jederzeit zu kontaktieren.

Beste Grüße,
das KaktusApp-Team.

July 29, 2022

I just started using this app and it works great. The support team is also very cooperative. Full marks to them.

The Toddly
Sweden
Over 1 year using the app
Kaktus replied May 9, 2023

Thank you for sharing your positive experience with us!

We are glad to hear that you find our app helpful and that our support team was able to assist you.

Don't hesitate to reach out to us if you have any questions or concerns in the future.

Best regards,
KaktusApp team.

June 3, 2022

the best of the best, dont look anymore! the customer service is the best too! i need changes for my exlusive products in the app and they do it!!

Multiform Awards
United States
Over 1 year using the app
Kaktus replied May 9, 2023

Thank you for your positive feedback on KaktusApp!

We're thrilled to hear that you find our app to be the best choice for your business needs. Our customer service team strives to provide the best support possible, and we're glad that we were able to help you make the changes you needed.

If you have any further questions or feedback, don't hesitate to reach out.

Best regards,
KaktusApp team.

June 30, 2022

Easy set up but had questions. They had fast, immediate support in the chat function. They helped me set everything up like I wanted it. So far, everything is working well.

NC Grass Plugs
United States
About 1 year using the app
Kaktus replied May 9, 2023

Thank you for sharing your positive experience with the Kaktus app!

We're glad to hear that the set up was easy and that you received fast and helpful support when you had questions. We hope that the app continues to work well for you and your business.

If you have any further questions or concerns, don't hesitate to reach out to us.

Best regards,
KaktusApp team.

May 23, 2022

This application was able to satisfy all of my needs required for the store. Furthermore, it allowed me to launch promotions so quick and effortless. And do you know what? The best part of it, it's totally free!

Stellaratelier | Haine din lana si materiale naturale
Romania
About 1 year using the app
Kaktus replied May 9, 2023

Thank you for your positive feedback about KaktusApp! That's great to hear!

Our team works hard to provide users with a simple and efficient experience. The ability to launch promotions quickly and effortlessly can be a game changer for businesses, and it's great to see that the app has been able to meet your needs.

If you have any questions or need further assistance, please don't hesitate to contact our customer support team.

Best regards,
KaktusApp team.

July 4, 2022

Does what it's supposed to and the customer service is very kind and quick in giving an answer. Would recommend it

FT-FeelThe
Italy
12 months using the app
Kaktus replied May 9, 2023

Thank you for sharing your positive experience with the app and its customer service! We're glad to hear that it is working well for you and that you would recommend it to others.

If you have any other feedback or questions in the future, feel free to reach out.

Best regards,
KaktusApp team.