KaratCare: Jewelry Repairs

Pricing: From $49/month. Free trial available.
Rating: 0.0 (0 Reviews)
Developer: Jewelers Apps

Install

End-to-end repair management for jewelers & retailers

Run your entire jewelry repair workflow with automated updates, quotes, and shipping.

KaratCare is a complete repair management system built for jewelers. Replace spreadsheets, manual follow-ups, and scattered notes with one streamlined workflow inside Shopify. Customers submit repairs through a branded portal, while each job moves through a customizable pipeline with automatic email and SMS updates. Generate shipping labels, create quotes and invoices tied to orders, track warranties, and monitor profitability per repair. Built for both online and in-store jewelers.

Branded repair portal with real-time status tracking
Custom repair workflow with automated email and SMS updates
Quotes and invoices linked directly to Shopify orders
Shipping label generation for seamless repair logistics
Warranty tracking and repair eligibility management

Languages

English

Works with

Shopify POS
Shopify Admin
Shippo
ShipStation
Twilio

Pricing

Choose the plan that best fits your business.

Starter

$49 / month

or $490/year and save 17%

Features

Branded customer repair portal
Up to 15 repairs/month
Automated RMA number generation
Visual repair pipeline tracking
Email status notifications
Shipping label generation
Photo documentation (up to 3)
Customer history & lookup

14-day free trial

Professional

$99 / month

or $990/year and save 17%

Features

Everything in Starter, plus:
Up to 75 repairs/month
SMS notifications
Multi-item repair orders
Custom pipeline stages
Warranty tracking & eligibility
Custom email templates
Profitability & revenue reports

Elite

$199 / month

or $1,990/year and save 17%

Features

Everything in Professional, plus:
Unlimited repairs & photos
Shopify POS repair extension
Workshop bench intake portal
Jeweler assignment & job routing
Unlimited integrations
Priority support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

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Support

App support provided by Jewelers Apps.

Resources

Developer

Jewelers Apps

3050 Biscayne Blvd., Suite 902, Miami, FL, 33137, US

Launched

May 19, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

Sensitive data

Name, email address, phone number, physical address
Device and activity data

Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

Store owner

Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders

View customers

Customer data
View products

Products, collections
Edit orders

Draft orders, order fulfillments, merchant managed fulfillment, all order history, third-party fulfillment, order edits