Karla

Pricing: Free
Rating: 0.0 (0 Reviews)
Developer: Go Karla GmbH

Track orders and resolve customer issues with branded pages and triggers to automate post-purchase

Reduce support tickets with self-service order tracking and issue reporting. Customers use your branded tracking page to check shipment status and report problems like damaged or missing items. Trigger shipment updates manually from the order admin, or contact us for automatic carrier integration. Flow triggers fire for every delivery event, from dispatch to delivery failure. Build automations that tag orders, notify staff, or update customers automatically.

Flow triggers cover the full delivery lifecycle for automation
Branded tracking page where customers check shipment status
Customers report delivery issues directly from the tracking page
Update shipment status directly from the Shopify order page
Multi-language tracking pages for global stores

Languages

German, English, Spanish, French, Italian, Dutch, Polish, and Portuguese (Portugal)

Works with

Checkout
Customer accounts
Shopify Flow
Shopify Admin
Flow

Pricing

Free

Branded tracking page
Customer issue reporting
Flow triggers for automation
Multi-language support
Order lookup by zip code
Admin order block
Real-time tracking timeline
Full control over shipment status

All charges are billed in USD. See all pricing options

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Support

App support provided by Go Karla GmbH.

Resources

App Documentation

Developer

Go Karla GmbH

Website

Gormannstr. 19a, Berlin, 10119, DE

Launched

January 29, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
Store owner

Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, store analytics, Shopify admin

View customers

Browsing behavior or customer data
Edit products

Products or collections
Edit orders

Order fulfillments, order edits, or all order details for the last 60 days
Edit store analytics

Pixels
View Shopify admin

Manage privacy settings of the shop
View other data

Locales