Karla

Pricing: Free
Rating: 0.0 (0 Reviews)
Developer: Go Karla GmbH

Turn post-purchase into revenue — branded tracking, fewer support tickets, smarter engagement.

Karla turns your Shopify post-purchase experience into a revenue and retention driver. Replace WISMO tickets with a branded, proactive tracking experience that keeps customers informed and engaged. With personalized messaging, smart upsells, and seamless issue handling, Karla transforms delivery moments into trust, loyalty, and repeat purchases.

Branded delivery tracking pages with real-time delivery updates
Self-service issue reporting to reduce email ping pong
AI driven recommendations to boost post-purchase revenue
Multi-language, accurate and timely tracking experience
Shopify source of truth: All shipment events available for smart automations

Languages

German, English, Spanish, French, Italian, Dutch, Polish, and Portuguese (Portugal)

Works with

Checkout
Customer accounts
Shopify Flow
Shopify Admin
Flow

Pricing

Freemium

Free

Features

Branded tracking page
Self service issue reporting
Delivery triggers for automation
Multi-language support
Order lookup by zip code
Full control over shipment status
Real-time tracking
Returns

All charges are billed in USD. See all pricing options

Reviews

Overall rating

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All reviews

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Support

App support provided by Go Karla GmbH.

Resources

FAQ

App Documentation

Developer

Go Karla GmbH

Website

Gormannstr. 19a, Berlin, 10119, DE

Launched

January 29, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
Store owner

Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, store analytics, Shopify admin

View customers

Browsing behavior, customer data
Edit products

Products, collections
Edit orders

Order fulfillments, order edits, all order details for the last 60 days
Edit store analytics

Pixels
View Shopify admin

Privacy settings
View other data

Locales