The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
App works, but the customer support is lately really low. Last 3 mails have not been answered and a problem I have since months was (or is) apparently not seriously tackled. Hope this will improve very soon.
Great customer service. There were a lot of UI difficulties right out of the gate, but luckily, their customer support was very helpful in making tweaks for me. I also discovered a bug shortly after installing and they had it fixed within a week. I do recommend this app and I think it will bring a nice set of features to my website for my customers.
Sentient Beauty Vegan Cosmetics and Holistic Living
As the owner of Sentient Beauty Vegan Cosmetics and Holistic Living, I appreciate what it takes to try to give impeccable customer service. The foundation of the customer service I experienced from Amanda/Keep On Hold is friendly, professional, and diligent customer service. Amanda reached out to me to let me know that they had made a few updates, and followed up on how I liked it and to refine it for me. I appreciate you, Amanda! Barbara/SB CEO
in the loop
App was easy to setup. The add to cart rate of my store has been improved. The costumer service is also great. Highly recommended.
Great Lakes Kids Apparel LLC
This is better than I even expected! We had an issue since we used a customized theme, and the support staff was EXCELLENT and fixed it right away! People LOVE this feature and we love that we can track what people have saved for later, and also change the name of the program to fit into our branding! All around an excellent program for the price!
Best customer service ever a really incredible app that is user friendly it really caters for what i needed
Stellar Stardust Creations
I have been wanting an option to create wishlists for people to add items to that aren't able to/ready to checkout and this app fits the bill! I was able to easily set it up and edit what I needed in order to fit the theme of my website. Plus, if you have any questions or concerns the customer service is phenomenal!