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Automate returns, prevent costly fraud & brand your tracking page with an all‑in‑one AI suite.
Keptr is your post-purchase autopilot. Replaces separate returns, tracking, and fraud apps to consolidate your stack. Launch an AI Returns Portal that auto-approves trusted buyers while blocking fraudulent returns. Deliver a custom-branded tracking page that updates customers automatically to stop "where is my order" support tickets. Behind the scenes, Keptr's AI scans every order for fraud signals and auto-submits evidence to win chargebacks before you even know they happened.
- Automated self-serve portal to instantly approve low-risk customer returns
- Collect photo evidence to automatically verify suspicious return requests
- Turn confusing carrier updates into clear, custom-branded tracking pages
- AI risk engine intercepts shipping delays and defends against chargebacks
- Consolidate returns, tracking, and fraud protection in one unified dashboard
Languages
English
Categories
Return options
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Up to 200 orders/month
- Returns Autopilot (Manual)
- 1500+ Global Carriers
- Branded tracking page
- Email notifications
- Profit analytics dashboard
- Basic fraud indicators
- Weekly risk summary email
Starter
$29 / month
Features
- Up to 2,500 orders/month
- Returns Autopilot (Manual)
- 1500+ Global Carriers
- Branded tracking page
- Email notifications
- Profit analytics dashboard
- Basic fraud indicators
- Standard Support (48h SLA)
14-day free trial
Growth
$99 / month
Features
- Everything in Starter
- Up to 10,000 orders/month
- AI Photo Scanner (Unlimited)
- Unlimited AI Fraud Detection
- Auto Shield Intervention
- Auto Exchanges
- Multi-language Tracking Page
- Custom Branded Tracking Page
14-day free trial
Enterprise
$299 / month
Features
- Everything in Growth
- Unlimited Orders & Tracking
- Unlimited AI Fraud Detection
- White-Label Tracking & Portals
- AI Support Chatbot
- Custom Rules Engine
- API access
- Dedicated Support (4h SLA)
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
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Support
App support provided by Keptr.
Resources
Launched
August 20, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Shopify Payments
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View customers
Customer data
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View products
Products, collections
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Edit orders
Draft orders, order fulfillments, all order history, returns
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Edit Shopify Payments
Shopify Payments disputes
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