Kernvel ReturnsIQ
- Pricing
-
Free plan available. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- Kernvel Labs
Featured images gallery
Give customers a simple returns portal. Review each request with fraud and photo risk signals.
Give customers a returns portal to choose items, add a reason and upload photos. Review requests alongside fraud scores and photo risk signals. Set rules to auto-approve eligible low-risk requests, then review refunds or store credit. Create return labels through your connected Shippo or EasyPost account. Start exchanges as draft orders for review and completion.
- Let customers request returns and upload photos through your portal
- Review fraud scores and photo risk signals before deciding on a return
- Auto-approve eligible low-risk requests using your return rules
- Create return labels through your connected Shippo or EasyPost account
- Handle refunds and store credit, or prepare exchange draft orders
Languages
English
Works with
- Customer accounts
- Easypost
- Shippo
Categories
Return options
Pricing
Choose the plan that best fits your business.
free
Free
Features
- 10 returns per month
- Rule-based fraud scoring
- Customer return portal
- 1 manual approval policy
- Basic email notifications
- 7-day return window
- Analytical dashboard
- Live chat support
Starter
$17 / month
or $170/year and save 17%
Features
- 100 returns per month
- Full AI fraud scoring
- Photo authenticity verification
- Dynamic return windows (VIPs get longer)
- Carrier label generation (Shippo, EPost)
- Sustainability widget + CO2 dashboard
- Audit-grade return log
- Live chat support
14-day free trial
Growth
$49 / month
or $490/year and save 17%
Features
- 500 returns per month
- Save-the-Sale conversational agent
- Disposition decision agent
- Buyer-remorse intervention
- Pre-fulfillment return-risk scoring
- Predictive returns forecast (30/60/90)
- Policy AI translator (English → JSON)
- Photo-based return path
14-day free trial
Scale
$99 / month
or $990/year and save 17%
Features
- Unlimited returns
- Pre-purchase fit prediction
- Cross-app intelligence
- AI-priority fraud scoring
- White-label portal
- API access
- Realtime AI insights
- 100 approval policies
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Kernvel Labs.
Resources
Developer
Launched
June 9, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Products, orders, gift cards, store credit, Online Store
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Edit products
Inventory, products, collections
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Edit orders
All order history for the last 60 days, draft orders
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Edit gift cards
Gift cards
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Edit store credit
Store credit account transactions
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Edit Online Store
Online Store pages
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