Kernvel ReturnsIQ
- Pricing
-
Free plan available
- Rating
- 0.0 (0 Reviews)
- Developer
- Kernvel Labs
Featured images gallery
AI-native returns and refunds — built for merchants Loop priced out
Cut return fraud before it costs you. ReturnsIQ scores every return request in real time, verifies customer photos for authenticity, predicts which orders will be returned before they ship, and picks the outcome — refund, store credit, or exchange — automatically. Auto-approve clean returns, hard-block known fraud, and surface borderline cases to your queue with the full breakdown. Built for Shopify merchants who've outgrown manual returns but can't justify enterprise-tier tools. Works wit
- Generate return labels, automate updates, and get deeper return insights
- Real-time fraud scoring on every return.
- AI photo authenticity, AI decision engine, gift card and much more
- Predictive return-risk at purchase, Visual policy builder
- Customer return portal, Carrier label generation, store credit, etc
Languages
English
Works with
- Customer accounts
- Easypost
- Shippo
Categories
Return options
Pricing
free
Free
Features
- 10 returns per month
- Rule-based fraud scoring
- Customer return portal
- 1 manual approval policy
- Basic email notifications
- 7-day return window
- Analytical dashboard
- Live chat support
Starter
$29 / month
or $290/year and save 17%
Features
- 100 returns per month
- Full AI fraud scoring
- Photo authenticity verification
- Dynamic return windows (VIPs get longer)
- Carrier label generation (Shippo, EPost)
- Sustainability widget + CO2 dashboard
- Audit-grade return log
- Live chat support
Growth
$79 / month
or $790/year and save 17%
Features
- 500 returns per month
- Save-the-Sale conversational agent
- Disposition decision agent
- Buyer-remorse intervention
- Pre-fulfillment return-risk scoring
- Predictive returns forecast (30/60/90)
- Policy AI translator (English → JSON)
- Photo-based return path
Scale
$249 / month
or $2,490/year and save 17%
Features
- Unlimited returns
- Pre-purchase fit prediction
- AI-priority fraud scoring
- White-label portal
- API access (programmatic returns)
- Realtime AI insights
- 100 approval policies
- Dedicated account manager
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Kernvel Labs.
Resources
Developer
Launched
June 9, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Products, orders, gift cards, Online Store
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View products
Inventory, products, collections
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Edit orders
All order history for the last 60 days, draft orders
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Edit gift cards
Gift cards
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Edit Online Store
Online Store pages
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