Key Product Options, Variants

Still on the fence.

I did the migration and played around in the admin and it still looked nothing like my current SCPO set up. The set up is also not as straightforward and easy like it claims and when I activated the Keystone app trying to make it close to what I had, it did not look good at all and I had to hide the app option on my product pages. The customization options in admin are not enough and changing text size, whether you want it bold or not and making color changes would have to be done in the theme file. I may need to look to a different company once SCPO stops working. I don't like feeling pressured to upgrade and migrate if SCPO is working just fine. There is also no word if SCPO is going to disappear one day and if that is the reason why they want us to migrate. If that's the case, be transparent so people can make an informed decision for their company whether they should stay or go elsewhere. :( it's very stressful as it is having to further modify a finished website with no reasons or explanations given.

We were long-time users of Bold Product Options and later SC Product Options. When we were notified that SC Product Options was being discontinued, we were encouraged to migrate to Keystone Product Options.

Unfortunately, the migration has been extremely frustrating. SC Product Options works perfectly with our custom Shopify theme, but Keystone does not. We've spent many hours with our own developers and Keystone support trying to resolve compatibility issues, yet the problems remain.

The most disappointing part has been the endless finger-pointing between the app and our theme. The primary recommendation we've received is to install Shopify's default Dawn theme to confirm that Keystone works there. While that may be a useful troubleshooting step, it's not a practical solution for an established ecommerce business doing over $10 million in annual sales with a customized storefront. Very few successful online retailers operate on an out-of-the-box theme.

At this point, we've invested a significant amount of developer time without achieving a working solution, and we're now evaluating other product options apps instead of continuing with Keystone.

If your store uses a customized Shopify theme, I would strongly recommend thoroughly testing Keystone before committing to the migration.

We are long time Bold, then SC Product Options app users (by this same company). When I was concerned about the migration to this, their new app, they gave me the white-glove-treatment. They took care of each detail and worked out any issue very quickly. Their support is quick and very capable. Since this kind of app is crucial to our store, I'm thankful for such a stellar team behind the app. Thanks Ahmed Piric and team for always being there when I need you!