Overall rating
4.1
Counts per rating level
  • 87% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 7% of ratings are 1 stars
September 5, 2018

This app was worth every penny! It's fast, finds the right products, and looks very professional as well. I would highly recommend if you are serious about finding the most effective site search.

Tech Supply Lab
United States
8 months using the app
June 26, 2017

Excellent customer service and support from Klevu! Had questions about their app and setup and they reached out to me right away to get this taken care of. Much better than the standard Shopify search.

Pacific Garland
United States
9 days using the app
June 15, 2017

Excellent App! Klevu has been very easy to install and get up and running on our site in a matter of minutes. It's great for someone like me who is not the most tech savvy as most of it is automatic and in no time you have a perfectly functioning search feature installed on your site. It looks great. The CSS is already sleek and modern looking requiring little fixing if you're not that skilled in CSS. For the questions I did have, their support staff e-mailed me back within MINUTES, unlike 24 hours like other apps, and offered me quick, friendly, helpful service. 24 hours is a long time to wait when you're in e-commerce and you can lose out on customers if something isn't working on your site, so the fact that they offer speedy support is awesome! Try it out, you have nothing to lose!

Sin City Wigs
United States
4 days using the app
December 3, 2022

Have not been able to get this application to work or get support to correct the problem!! Not sure they have the support needed for the application.

Becker's Best Shoes
United States
About 1 month using the app
Klevu replied December 5, 2022

Hi Fred, sorry to hear you are having issues logging into your Klevu account. Komal from support is currently working on your open ticket. I hope you will reconsider your review once you can access your account and use the platform. And please don't hesitate to email support@klevu.com with any other questions.
All the best, Rachel

Edited September 24, 2021

The free version can't do anything at all that others can't. If you want only a fraction of the advertised features, you start with hundreds of euros. Ridiculous.

Jabinga
Germany
4 minutes using the app
Klevu replied September 27, 2021

Thank you for taking the time out to provide feedback. We are sorry that you found limited functionality available in the free Micro plan. As you may have seen many similar apps also only have basic functionality covered in low or no cost plans, but Klevu customers typically see a 20x return on their investment because of the more advanced features unique to the Klevu Discovery Suite. I can see that you only had the Klevu app installed for a few minutes. I suggest taking a full free trial to see what the platform delivers for you. Request one here: https://www.klevu.com/free-trial/
Based on your feedback, we will be making it clearer what functionality is included in our Free Micro plan.