Knlii WhatsApp Order Confirm
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Automate order notifications, COD verification, and abandoned checkout reminders via WhatsApp.
This app helps merchants improve customer communication by automating messages. It sends order confirmations, shipping updates, and refund notifications. It also reminds customers about abandoned carts with personalized messages. The app includes an auto-reply system and a customizable chat widget for faster support. For COD orders, it enables OTP verification to ensure order authenticity. This app is not affiliated with WhatsApp or Meta.
- Automated order confirmation and shipping updates to improve customer experience
- Abandoned Cart Recovery – Remind customers and send discounts to complete orders
- Chat Button – Enable real-time customer support with a customizable widget
- Auto Replies Instantly respond to common inquiries with smart keyword-basedReply
- COD Order Verification Add an extra layer of security with OTP confirmation
Languages
English
Works with
- Shopify Admin
Categories
Cart recovery
Display options
Pricing
Free
Free
Features
- Smart Chat Button
Basic Plan
$4.99 / month
or $49.99/year and save 17%
Features
- Smart Chat Button
- Receive & Send Messages (Unlimited)
- Order Confirmation Workflow (Unlimited)
- Standard Support
7-day free trial
Pro Plan
$9.99 / month
or $99.99/year and save 17%
Features
- Smart Chat Button
- Receive & Send Messages (Unlimited)
- Order Confirmation Workflow (Unlimited)
- Auto-reply Templates (Unlimited)
- Standard Support
7-day free trial
Enterprise Plan
$19.99 / month
or $199.99/year and save 17%
Features
- Smart Chat Button
- Receive & Send Messages (Unlimited)
- Order Confirmation Workflow (Unlimited)
- Auto-reply Templates (Unlimited)
- Abandoned Checkout Reminders (Unlimited)
- Confirm COD Orders through OTP
- Message Logs
- Priority Support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (6)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Excellent app and outstanding support! The setup was quick, and the WhatsApp integration works perfectly.
It has helped us automate customer communication and improve order confirmations. The support team responds fast and resolves issues efficiently. Highly recommended!
resolved problems very quickly
Hi, we’re sorry for the experience you had. After reviewing the issue, we found that the messages were being sent from the wrong place in the setup, which caused repeated messages to be triggered.
We’ve clarified the correct setup and resolved the issue. We’re also happy to help review your configuration again to make sure everything works smoothly going forward.
Excelente aplicación y muy fácil de usar. Nos ha ayudado a confirmar pedidos por WhatsApp de forma rápida y organizada. La configuración fue sencilla y el soporte fue muy bueno. La recomendamos totalmente para cualquier tienda que quiera mejorar la confirmación de pedidos y la atención al cliente.
Support
App support provided by Knlii.
Resources
Launched
March 20, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store
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Edit customers
Customer data
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Edit products
Products, collections
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Edit orders
Assigned fulfillment, order fulfillments, merchant managed fulfillment, all order history for the last 60 days, third-party fulfillment, draft orders
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Edit Online Store
Checkout page, Online Store script tags, theme, Online Store page content on a path controlled by the app
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