KNO Post Purchase Surveys

KNO Post Purchase Surveys

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Rating
4.8 (75)

Unlock insights with post-purchase surveys for attribution, CRO, CX, product development, and more.

KNO offers easy-to-use post-purchase surveys to gain insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys provide comprehensive marketing and product feedback for informed decisions.

KNO offers easy-to-use post-purchase surveys to gain insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys provide comprehensive marketing and product feedback for informed decisions. more
  • 5 min setup with 30+ full survey templates and dozens of pre-built questions.
  • Use logic flows for in-depth analysis and actions to boost customer engagement.
  • Attribution reports & analyses to better understand ad performance.
  • Target surveys to customer segments with data filters for better analysis.
  • Integrates with top platforms and offers data dispersion via REST API.
Highlights
Popular with businesses in United States

Languages

English

Works with

Checkout, Klaviyo, ReCharge, Google Analytics, Peel Insights, Triple Whale, TikTok

Customer behavior

Real-time tracking, Activity tracking, Segmentation, Visitor IP, Lifetime value (LTV), Cohort analysis

Marketing and sales

Marketing attribution, Checkout analytics, ROAS, Funnel analysis, UTM tracking, Pixel tracking

Visuals and reports

Analytics dashboard, Benchmarking, Data export, Historical analysis

Form customization

Conditional logic, Custom styles, Embedded forms, Real-time edits

Survey types

Customer satisfaction, Market research, Net Promoter Score (NPS), Product feedback, Post-purchase, Attribution

Submission management

SMS, Email, Data export, Analytics, Customer segments

Pricing

Free

Free

  • 1 Survey
  • 3 Questions per survey
  • 4 question types
  • Unlimited responses
  • Export all data
  • Conditional logic
  • Custom styling
  • Templates

Analyst

$119 / month

  • Everything in FREE...
  • 2 Surveys
  • 999 Questions/survey
  • 12 question types
  • 4 Audiences
  • Actions
  • Benchmarks
  • Auto Insights
  • 2 Active Integrations

7-day free trial

Pro

$299 / month

  • Everything in ANALYST...
  • 4 Surveys
  • Survey links
  • Unlimited Audiences
  • All Question/action types
  • 4 Active Integrations
  • Team Slack Channel

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (75)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
October 21, 2024

Incredibly useful. There is no better source of truth than your own customers and KNO does it in a clean and customizable way. And if you ever have questions, they're great at helping you figure out how to do what you want to do. Great tool!

autobrush®
United States
Over 1 year using the app
October 31, 2024

Knocommerce has been a huge asset to our business in understanding what drives purchases from new and returning customers. The audience filter also enables us to understand how this differs from market to market, would recommend!

Adanola
United Kingdom
4 months using the app
August 9, 2024

I had wonderful support from Louise on their team in getting our account up and running. We're loving using Kno to garner data on how our customers heard about us. Simple solution to the matrix that is marketing attribution! Thanks Kno!

For Days
United States
Over 2 years using the app
October 31, 2024

So far so good. Easy to use and effective way to learn more about our customers.

Wilt-Pruf Products
United States
15 days using the app
June 7, 2024

KNO is the best app you can add to your Shopify store. It does exactly as it promises, it's affordable and their customer service is excellent.

The best part? You'll gain major insights from post-purchase surveys.

Ambler
Canada
About 2 years using the app

Support

KnoCommerce Inc can answer any questions you have about KNO Post Purchase Surveys.

Developer

KnoCommerce Inc

8 The Green, Ste A, Dover, DE, 19901, US

Launched

October 19, 2020

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