KNO Post Purchase Surveys
- Pricing
-
From $19/month. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (99)
- Developer
- KnoCommerce Inc
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Unlock insights with post-purchase surveys for attribution, CRO, CX, product development, and more.
KNO offers easy-to-use post-purchase surveys to gain attribution insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys provide comprehensive marketing and product feedback for informed decisions.
- 5 min setup with 30+ full survey templates and dozens of pre-built questions.
- Use logic flows for in-depth analysis and actions to boost customer engagement.
- Attribution reports & analyses to better understand ad performance.
- Target surveys to customer segments with data filters for better analysis.
- Integrates with top platforms and offers data dispersion via REST API.
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Customer accounts
- Shopify Flow
- Google Analytics
- Klaviyo
- Peel Insights
- ReCharge
- TikTok
- Triple Whale
Categories
Form customization
Survey types
Submission management
Customer behavior
Marketing and sales
Visuals and reports
Pricing
Starter
$19 / month
Features
- 1 Survey
- 3 Questions per survey
- Unlimited responses
- Export all data
- Conditional logic
- Custom styling
- Templates
- NPS add-on (additional fees apply)
7-day free trial
Analyst
$119 / month
Features
- Everything in STARTER...
- 2 Surveys with 999 Questions/survey
- 12 question types
- 4 Audiences
- Actions
- Benchmarks
- 2 Active Integrations
- NPS add-on (additional fees apply)
7-day free trial
Pro
$299 / month
Features
- Everything in ANALYST...
- 4 Surveys
- Survey links
- Unlimited Audiences
- All Question/action types
- 4 Active Integrations
- Team Slack Channel
- NPS add-on (additional fees apply)
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (99)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for gathering customer insights to inform marketing and product decisions. It offers features like first-party data collection, customer segmentation, and Klaviyo integration. The app supports various survey types and customizable surveys with dynamic coupon codes. Merchants praise its seamless Shopify integration and ease of setup, leading to high response rates. Customer support is commended for exceptional service, making it a must-have for understanding customer journeys.
We’ve been using KnoCommerce as our post-purchase survey platform across both Groomie and GroomieHers, and it’s become a critical part of how we understand our customers and make smarter marketing decisions.
The platform makes it incredibly easy to collect meaningful post-purchase data, but what really sets KnoCommerce apart is the team behind it. They’ve been extremely hands-on in helping us build and refine our surveys so we’re not just collecting data but instead collecting the right data. The insights we’re getting are directly influencing our creative strategy, targeting, media buying, and overall growth.
We’ve even used KnoCommerce to help guide our TV advertising strategy. By asking customers what channels they watch and the types of content they consume, we’ve been able to make more informed decisions on where to allocate our TV budget and how to tailor creative for those environments. That level of insight has been incredibly valuable as we expand into new channels.
A special shoutout to Sid, who has been amazing to work with. He’s gone above and beyond in helping us get the most out of our surveys, from structuring better questions to advising on how to sync survey responses into Klaviyo. That integration alone has been a game changer for us, allowing us to segment our email flows more effectively and personalize messaging based on real customer insights.
If you’re looking for a survey platform that goes beyond basic attribution and actually helps you turn customer feedback into actionable growth strategies, KnoCommerce is a no-brainer.
KNO makes it ridiculously easy to collect customer insights without turning survey distribution into a whole project. Love how lightweight it issets up in minutes and actually gets responses. Our team's already uncovered some golden feedback we didn't know we were missing. If you want to stop guessing what your customers think, this is it.
Big fan of KNO Post Purchase Surveys. We've been on the lowest level plan for several months and it has been well worth the cost for the 3-question survey. Everything works exactly as you'd expect it to - not always the case with Shopify apps. This one gets recommended all the time for good reason. Don't do any more research - KNO is the post purchase survey app you need.
Support
App support provided by KnoCommerce Inc.
Resources
Developer
Launched
October 19, 2020
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