Reviews (98)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
March 23, 2026

KNO makes it ridiculously easy to collect customer insights without turning survey distribution into a whole project. Love how lightweight it issets up in minutes and actually gets responses. Our team's already uncovered some golden feedback we didn't know we were missing. If you want to stop guessing what your customers think, this is it.

Fable - Canada
Canada
Over 1 year using the app
April 20, 2026

Big fan of KNO Post Purchase Surveys. We've been on the lowest level plan for several months and it has been well worth the cost for the 3-question survey. Everything works exactly as you'd expect it to - not always the case with Shopify apps. This one gets recommended all the time for good reason. Don't do any more research - KNO is the post purchase survey app you need.

Ridge Merino
United States
6 months using the app
April 17, 2026

I have had a wonderful experience with KNO Post Purchase Surveys. They were recommended to me by an email marketing firm and they have helped me set up a few customer surveys that were detailed and difficult, it would have taken me forever to figure it out but they set it up for me. Great customer service and great insights!

Boulder Dog Food Company
United States
18 days using the app
April 17, 2026

Super easy to use, update, and gather amazing 0P data from. The team is really responsive, and pricing is very fair.

Tubby Todd Bath Co.
United States
Over 3 years using the app
April 9, 2026

The best survey tool! We have had a great experience and the support team has been wonderful!

Goose Creek Candle
United States
Over 2 years using the app
April 7, 2026

great support from the team as we prepped for our launch at k2o, excited to see how the knocommerce data helps drive our decisions in the business!

k2o by Sprinter
United States
About 2 months using the app
October 30, 2025

I am finding this app really useful in gathering valuable insights from our customers. Installation and survey set-up is easy, as it making updates to the surveys. I'd recommend.

Green People
United Kingdom
Over 1 year using the app
January 14, 2026

Sid is a absolute legend. I was i bit confused installing the app and Sid offered to book a quick call and gave me tons of value. 10/10 would recommend!

isella
Sweden
About 22 hours using the app
February 23, 2026

Works great!

Whacky Food
Germany
11 days using the app
November 18, 2025

so far so good, we are gaining some good insight into our customers from our surveys.

The Baby Cubby
United States
6 months using the app