Reviews (86)
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I am finding this app really useful in gathering valuable insights from our customers. Installation and survey set-up is easy, as it making updates to the surveys. I'd recommend.
Sid was super helpful and fast! He made the updates right away and everything looks perfect!
so far so good, we are gaining some good insight into our customers from our surveys.
good customer service by Sid
Super easy to set up!
Good company, good customer service. Provides great value for post purchase surveys.
Incredible app and support!
I had wonderful support from Louise on their team in getting our account up and running. We're loving using Kno to garner data on how our customers heard about us. Simple solution to the matrix that is marketing attribution! Thanks Kno!
Customer service is excellent. Whenever I have questions, they respond immediately and work on the problem. Reporting/data exports could be improved in some ways.
Thank you so much for your review! We're always working to add more powerful reporting so will reach out for specific feedback on what you'd like to see. :)
-Jeremiah
KNO is the best app you can add to your Shopify store. It does exactly as it promises, it's affordable and their customer service is excellent.
The best part? You'll gain major insights from post-purchase surveys.