Reviews (76)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
March 5, 2025

With Kno we're able to *easily* gather actionable insights directly from our customers; solving pain points, enriching their data, and understanding attribution. I Kno these guys will continue to innovate for brands seeking to hear directly from their best critics & fans! The team are incredibly supportive and we're grateful for this partnership :)

David's Cookies
United States
3 months using the app
October 21, 2024

Incredibly useful. There is no better source of truth than your own customers and KNO does it in a clean and customizable way. And if you ever have questions, they're great at helping you figure out how to do what you want to do. Great tool!

autobrush®
United States
Over 1 year using the app
August 9, 2024

I had wonderful support from Louise on their team in getting our account up and running. We're loving using Kno to garner data on how our customers heard about us. Simple solution to the matrix that is marketing attribution! Thanks Kno!

For Days
United States
Over 2 years using the app
October 31, 2024

Knocommerce has been a huge asset to our business in understanding what drives purchases from new and returning customers. The audience filter also enables us to understand how this differs from market to market, would recommend!

Adanola
United Kingdom
4 months using the app
December 2, 2024

Unbelievably responsive team. They set us up the week before black friday, head of CS was on calls with us right before Thanksgiving. Can't think of a smoother implementation. One of my favorite if not favorite SaaS providers to date.

birddogs
United States
11 days using the app
October 31, 2024

So far so good. Easy to use and effective way to learn more about our customers.

Wilt-Pruf Products
United States
15 days using the app
July 12, 2024

The best app for customer insights. Excellent, proactive customer support as well!

Ancestral Supplements
United States
6 months using the app
January 2, 2025

great, helpful, informative.

Harmon Discount
United States
14 days using the app
June 7, 2024

KNO is the best app you can add to your Shopify store. It does exactly as it promises, it's affordable and their customer service is excellent.

The best part? You'll gain major insights from post-purchase surveys.

Ambler
Canada
About 2 years using the app
June 7, 2024

Customer service is excellent. Whenever I have questions, they respond immediately and work on the problem. Reporting/data exports could be improved in some ways.

Tumble
United States
About 1 year using the app
KnoCommerce Inc replied June 8, 2024

Thank you so much for your review! We're always working to add more powerful reporting so will reach out for specific feedback on what you'd like to see. :)

-Jeremiah